I am an accountable and proactive professional working in consumer hardware environments. With over seven years in managing electronic products and projects, I have developed expertise in material planning, inventory management, program management, and project budgeting. Proven ability to drive material and program readiness from product concept, prototype into production ramp by collaborating with global suppliers and internal/external cross-functional teams. My passion for innovative technology has been motivating me to strive for advancement in my career.
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Program Manager, Engineering Project Specialist - FitbitGoogle Dec 2022 - Mar 2023Mountain View, Ca, Us -
Engineering Project Specialist | Ursus Inc. @ MetaMeta Jan 2022 - Nov 2022Menlo Park, Ca, Us -
Engineering Program SpecialistSignature Consultants On Site At Google Oct 2019 - Oct 2021Mountain View, Ca, Us• Collaborated with Contract Manufacturing, Trade Compliance, Classification, Logistics, and Distribution team to ensure timely hardware distribution to all product groups.• Maintained NPI Dev PCBAs allocation and configurations by partnering with Technical Program Manager and managed asset database for device traceability.• Ensured newly developed hardware/parts get Classified and Valuated for timely import and export.• Managed all Logistics activities across Wearables Programs, such as NPI shipments (including clearing customs), one-off shipments, and Ship-to-Home for seamless global shipping. -
Program ManagerMeritronics Inc May 2017 - Aug 2018Milpitas, California, Us• Monitored major PCB assembly project schedules to ensure project progress is aligned with the customer’s targeted timeline.• Collaborated with Process Engineers, Operation manager, Production leaders, and Quality Manager to implement new production processes for each engineering validation phase.• Drove program readiness and established required processes, equipment, and capacity to support the program from Prototype phase into Manufacturing. • Maintained build plan, process documentation, and yield reports for internal and external teams to monitor and analyze key performance indicators.• Reviewed defects with Process Engineers and Quality Team to investigate and determine failure root causes and implement corrective actions. • Managed program open issues list and facilitated the completion of action items.• Participated in customer meetings, ensuring that the projects remained on track to meet customer program milestones and requirements. • Communicated with suppliers overseas and worked with buyers regularly to ensure material deliveries met the assembly timeline for each phrase of the project. -
Project CoordinatorSilicon Valley International Group, Inc. Apr 2016 - Mar 2017Santa Clara, California, Us• Managed multiple time-sensitive projects per client’s requirements, including planning, status tracking, and reporting.• Provided customized research and analysis of product competitiveness for client projects. • Worked closely with the Principal Consultant to provide sales forecasting and advice on product roadmaps.• Supported clients with supplier communication regarding product sourcing and development.• Attended events per client’s marketing needs and support client by providing product training to sales reps from retailers.• Coordinated with web designers and content writers to publish marketing material for the company and clients. -
Assistant Product ManagerNewegg Jul 2015 - Apr 2016City Of Industry, California, Us• Negotiated product cost and prevented Supply Chain delays by ensuring sufficient vendor inventory.• Supported Canada business unit to optimize sales and margin goals.• Prepared and processed Purchase Orders to replenish inventory stock based on product turnover and promotion schedules.• Monitored inventory level and avoided product aging.• Worked with Category manager, merchandiser, and marketing department to ensure everything was on track for the promotion launch.• Prepared sales and purchasing reports for Category Manager to evaluate and improve performance.• Resolved operation and product spec discrepancies by communicating with vendors and internal RMA team.• Coordinated with U.S. legal team to manage vendor agreements and sales rebate. Setup new products into the system and maintained product descriptions. -
Assistant ManagerKuan-Yi Investment Limited Co. Mar 2014 - Jul 2015• Worked with the company management in analyzing and interpreting clients’ financial circumstances in Taiwan and the U.S.• Researched and identified new investment and sales opportunities in North American market for equity investment in different industries.• Attended meetings and maintained the relationships with American clients in evaluating their expansion strategies and financial situations.• Analyzed individual clients’ credit history to determine risks of investing.
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Accounts ReceivableBrighton Best International May 2013 - Dec 2013Long Beach, Ca, Us• Presented financial A/R history, administrative supports and updates/reports on account status/credit limit evaluation to sales team and regional managers.• Monitored more than 500 accounts in the East coast and Texas, ensuring all outstanding invoices were billed accurately and collected on time.• Provided support to customers; received and answered e-mails or phone calls. Coordinated with sales team in resolving discrepancies of outstanding invoices.
Joy Chen L Education Details
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Ucsc Silicon Valley ExtensionProject And Program Management Certificate Program -
University Of Central OklahomaManagement And Operations -
National University Of KaohsiungBusiness Administration And Management
Frequently Asked Questions about Joy Chen L
What is Joy Chen L's role at the current company?
Joy Chen L's current role is Program Manager | Supply Chain | Hardware NPI | UCO MBA.
What schools did Joy Chen L attend?
Joy Chen L attended Ucsc Silicon Valley Extension, University Of Central Oklahoma, National University Of Kaohsiung.
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