Joy Christopher Email & Phone Number

• Successfully reduced customer churn rates by 40% by implementing advanced clustering techniques in python to identify and address key factors influencing customer retention.• Developed and deployed predictive models for driver fraud detection, reducing fraudulent drivers by 30%• Reduced rider complaints by 20% by using decision tree and random forest models to analyse driver behaviour on a weekly basis.• Designed and implemented data models utilizing Excel macros, which… Show more • Successfully reduced customer churn rates by 40% by implementing advanced clustering techniques in python to identify and address key factors influencing customer retention.• Developed and deployed predictive models for driver fraud detection, reducing fraudulent drivers by 30%• Reduced rider complaints by 20% by using decision tree and random forest models to analyse driver behaviour on a weekly basis.• Designed and implemented data models utilizing Excel macros, which streamlined the reporting process and achieved a 20% reduction in time required for weekly and month-end reports.• Coordinated cooperate category launch in Abuja, which resulted in +12k rides on the first day.• Utilized SQL queries to retrieve and manipulate data from relational databases, optimizing data extraction processes for efficient analysis. Show less

Abuja, Federal Capital Territory, Nigeria

• Performed various roles, including records and data management, inventory tracking, archiving, data entry, reception, and report generation, while adhering to internal policies, procedures, and regulations.• Managed the budget for office supplies and equipment using google sheets, resulting in a 15% reduction in expenses.• Conducted research on new office technologies, resulting in a 25% increase in efficiency.• Implemented a new filing system, resulting in a 30% reduction in time… Show more • Performed various roles, including records and data management, inventory tracking, archiving, data entry, reception, and report generation, while adhering to internal policies, procedures, and regulations.• Managed the budget for office supplies and equipment using google sheets, resulting in a 15% reduction in expenses.• Conducted research on new office technologies, resulting in a 25% increase in efficiency.• Implemented a new filing system, resulting in a 30% reduction in time spent searching for documents. Show less

➣ Created and maintained a comprehensive database of vendor contracts, resulting in a 40% reduction in contract negotiation time.➣ Developed and implemented a new invoicing system, resulting in a 20% reduction in errors and a 15% reduction in payment processing time.➣ Implemented a new filing system, resulting in a 30% reduction in time spent searching for documents.➣ Streamlined the scheduling process for client meetings, resulting in a 50% reduction in double bookings.

Luton, United Kingdom

➣ Facilitated personalized mentoring sessions aimed at augmenting students' comprehension of career pathways and university experience.➣ Collaborated with students across diverse age groups while prioritizing their safety and welfare through strict adherence to child protection and safeguarding protocols.➣ Honed my active listening skills while working with adolescents, requiring me to provide reassurance that their concerns were both acknowledged and understood.

Master Of Science - Ms, Data Science

Bachelor Of Science - Bs, Biomedical Sciences, General

Foundation Degree, Biomedical Sciences, General