Joy Custer, Msn, Rn Email & Phone Number

Keller, Tx, Us

Fort Worth, Texas, United States

Harker Heights, Texas, United States

Harker Heights, Tx

• Management of hospital wide trauma program for level IV trauma designated facility, ensuring exceptional care of injured patients• Coordination of trauma education and injury prevention education for staff, pre-hospital care providers, patients, and community• Maintenance of trauma database while ensuring accuracy of records.• Responsible for process and quality improvement within the trauma program, to include review and creation of policies/procedures to ensure exceptional care of injured patients• Knowledge of and proficiency in delivery of trauma nursing care• Coordination of care while maintaining fiscal responsibility and effective use of resources• Proficient management of patient flow and provision of exceptional care in community hospital• Strong communication and organizational skills used to create environment where learning is emphasized and communication between all care providers contributes to excellent clinical outcomes• Management of critical hospital situations, staffing decisions, resolution of patient and staff issues, responsible use of resources, and bed coordination for hospital in conjunction with nursing leadership and physicians as House Supervisor• Leadership of and acting resource for nurses• Exceptional clinical and teaching skills• Staff performance evaluation and improvement• Chair of Trauma Systems Review Committee, co-chair Trauma Case Review Committee, serve on ED Throughput Committee, Hospital Stroke Committee, Hospital EOC/Disaster committee, Hospital Quality and Continuum of Care Committee, United Way Committee• Hospital representative and voting member for Central Texas Regional Advisory Committee (CTRAC)• Member of CTRAC Board of Directors and member of several committeesLicensesRegistered Nurse State of Texas, Compact LicenseCertifications• CA-SANE • CP-SANE o Advanced Cardiac Life Supporto Pediatric Advanced Life Supporto Trauma Nursing Core CourseInternational Association of Forensic Nurses

Killeen/Temple, Texas Area

• Provider of comprehensive forensic nursing care to adult and pediatric patients with complaint of sexual assault, domestic violence, neglect, and/or injuries for which medical-forensic examination is warranted.• Proficient in patient-centered medical-forensic examination techniques• Coordinator of care, to include referral/access to appropriate community organizations, law enforcement, and Texas Department of Family and Protective Services.• Excellent evidence collection technique, to include forensic digital photography, and maintenance of chain of custody.• Excellent medical-forensic interview technique and documentation of interview and examination findings.

Vanderpool, Tx

• Lead Nurse for 2 week session each summer at premier coed camp• Provider and coordinator of care for approximately 350 campers and 100 staff 24 hours per day, 7 days per week.• Management of campers complex health conditions to prevent complication while at camp.• Training of staff in basic first aid, recognition of life threatening events/illness, and camp health and wellness policies• Team leadership, management, training, and ongoing mentorship of 3 nursing assistants who are responsible for medication administration and documentation using 5 rights of medication administration and basic health assessment and first aid skills. • Expert assessment and interventional skills for pediatric and adult patients, with referral to primary care or emergency care when appropriate.• Maintenance of and responsibility for electronic health record within CampMinder system and medication administration records.• Responsible for ensuring camp policies, procedures, and Health Lodge standing orders are followed by all staff.• Excellent communication with parents and other health providers for campers and staff.

• Certification as both adult and pediatric sexual assault nurse examiner• Management of adult patients with complaint of sexual assault in the emergency department of three hospitals• Coordination of care between emergency department physicians and nurses, as well as within the community, for victims of sexual assault• Proficient in patient interview techniques for purposes of medical-forensic examination• Proficient in collection of and maintenance of chain of custody of evidence • Proficient in documentation of medical-forensic interview and examination findings• Excellent communication skills with patients, healthcare team, law enforcement, and community support personnel

San Diego, Ca

• Travel nurse at level II trauma ER in Albany, NY from 06/2011-08/2011o Adapted quickly to 40 bed ER as traveling RN o Provided excellent assessment and interventional care to all ages and health states

Alexandria Bay, Ny

• Staff nurse in critical access emergency room• Orientation and training of new staff nurses• Triage and direct care of patients of all ages and health states, to include stabilization of critically ill or injured patients for transfer to higher level of care.• Basic Life Support Instructor

Port Arthur, Tx

• Triage, assessment, treatment of patients of all ages in all health states in 23 bed ER• Care of ventilated patients, acute cardiac patients, acute stroke and trauma victims, acute poisoning and overdose victims.• Orientation and training of new staff nurses

Master Of Science - Ms, Nursing Education, 3.8

Activities and Societies: Sigma Theta Tau

Bachelor Of Science, Registered Nursing/Registered Nurse