Enhancing and scale up the organization's impact through knowledge management and communication. To also provide guide and enable individuals, teams, and the entire organizations to collectively and systematically create, share and apply knowledge, to better achieve their objectives. It also entails the capabilities by which communities within an organization capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it, so that they can exploit it creatively to add value as a normal part of their work.