Joy Devor, M.Sc. Email & Phone Number

Oviedo, Fl

The Office of Human Capital and Training (HCT) provides oversight, direction, and operational support for an integrated program of recruitment, hiring, training, leadership development, performance management, employee benefits, and work-life programs for the USCIS workforce.Human Resources Information Technology (HRIT): Provide Agile and Waterfall IT Project Management on a variety of HRIT initiatives. Develop project documents that include, but are not limited to project charter, project management plan, communications plan, change management plan, requirements, requirements traceability matrix, RACI chart, and lessons learned. Determine requirements with stakeholders and build/maintain a product backlog. Plan meetings which include facilitation, agenda, logistics, and meeting notes. Conduct briefings, develop presentations, and prepare status reports for all levels of leadership.

Orlando, Florida, United States

Glynco, Georgia

Orlando, Florida Area

Conduct analyses to identify or validate training requirements, use systems approach to training for training systems which provide skilled operator and/or maintenance personnel for new and existing systems and operational equipment. Collaborate with a multi -disciplined team of interdepartmental functional specialists for training system analysis projects. Collaborate with contractors and other Government agencies for the analysis, design, development and procurement of Instructional Systems Development (ISD) products and instructional materials for operator, maintenance and instructor training courses for both existing and emerging systems. Develop alternative training strategies for consideration by program sponsors and recommend the optimum alternative that meets a specific training need(s) based on technical risk, training, and cost benefits.Provide advisory and consultation services to the Project Manager (PJM) and Lead Engineer for training system/device acquisition or modification on matters related to the interpretation of training requirements and the application of education and training principles to training problems.Recommend criteria for the performance of field evaluations and effectiveness studies of training media and systems to ensure efficient utilization of training resources to correct training deficiencies or improve effectiveness.

Disney University

Manage learning design and development projects in partnership with external vendors, Instructional Designers, Instructional Writers, Courseware Developers, Graphic Designers, Subject Matter Experts, Clients, and Workforce Insights and Evaluation. Develop and maintain the project plan throughout the project lifecycle to ensure projects stay within the defined scope and agreed upon timeline. Ensure learning products are developed and delivered to exceed client expectations and maintain the quality standards of Walt Disney Parks and Resorts.

Disney Institute

Provide support to the Disney Institute Facilitation team by conducting research to customized seminars for corporate clients. Assist the facilitator with updating of presentation materials. Provide input on future topics to include in Disney Institute seminar offerings. Improve upon existing content by adding newest trends, data, and research on the subject matter. Develop leader guides to assist future facilitator with appropriate materials. Coordinate internal training and development opportunities.

Olathe, Ks

Code programs to solve complex problems from detailed specifications. Perform or assist in research and fact-finding to develop new or modify existing applications provide application support to the application user. Perform tasks associated with the production implementation of programs, applications and systems. Prepare and devise test plans and schemes to ensure products are defect free when they are deployed in the production environment. Respond to production problems that occur outside normal business hours.

Project Management Certificate

M.S., Instructional And Performance Technology

B.S., Management/Information Systems

A.S., Computer Information Systems