Own and operate a successful small business specializing in eyelash extensions, facials, waxing and skin care. Manage all aspects of the business including: client services, sales, purchasing, accounting, employees and training.

Founded in 2007, J. Hilburn is a direct sales men’s apparel retailer, specializing in custom luxury products at discount prices. J. Hilburn enables the customer to pick the desired garment, get it manufactured specifically for him and pay 30-50% less than what he would have paid for the same item at retail. As a Style Advisor, successfully grew a network of clientele and worked to establish a team of Consultants to do the same.

One of thirty marketing employees selected nationally to participate on a work team established to redefine store operations. Team focus included: personnel hiring & training, appearance standards, merchandising efficiencies, and contractor roles & responsibilities

Led the DFW Fuels Marketing area organization in the staffing development process, safety and training.Scheduled and conducted all field-level training to coincide with national training calendars.Facilitated recruiting and employee selection efforts at all levels.Provided leadership and accountability to the corporate safety process.Coached and mentored all new PSM’s on prioritization of job responsibilities, focus areas and success strategies.Designed innovative training curriculums and presentations on a variety of topics used throughout the organization nationally.Coordinated and creatively planned all team-building and recognition events for the area.

Supervised a team of twelve Retail Store Managers, four Inventory Specialists, and 120+ Sales Associates.Responsible for leadership and motivation in the following areas: personnel development, merchandising standards, safety performance, sales goals, expense budgets and monthly analytical review of P&L’s.Coached and counseled Store Managers on “areas of opportunity” to improve results.Focused on superior Customer Service and merchandising standards by establishing a Customer Service Team Lead at each retail site throughout the territory.Planned and facilitated all aspects of Area Pride Ride, rallies and team-building events.Mentored and coached new Territory Managers in Training on job responsibilities and performance strategies.

Selected and promoted to a variety of positions during my ten-year career with Mobil Oil in South Florida. Consistently set and achieved both corporate expectations and personal goals.