Joy Dorr Email & Phone Number

Weaverville, Nc

Processing orders of custom made metal doors and frames for suppliers and distributors

Asheville, North Carolina Area

Painter and sculptor at joyandrejoicing.comPaintings designed to inspire and encourage.Chosen by Mission Hospital to decorate the North Tower. Needle felted sculptures sold online and at New Morning Gallery in Biltmore Village.Paintings sold online and at Mountain Made in The Grove Arcade in Asheville NC.

Asheville, North Carolina Area

Coding and billing in software systemManagement and collection of over 800 accountsThird-party invoicing for timely payment of accountsSupervised and trained cashiering staff, managing cash and credit card processingManaged in house and third party payment plansPrepared monthly and annual reconciliations and audit reportsManaged loan disbursements in compliance with Federal regulationsImproved customer experience by implementing online processes to replace paper formsDeveloped Student Accounts website to provide clear and direct communicationsManaged transition of A/R from former software system to a new ERP systemCreated and edited content for new student information packageProvided excellent customer service in person and by phoneDeveloped step by step procedure manual

Asheville, North Carolina Area

Prepare Federal and State Income Tax returns for individuals and small business owners

Montreat, Nc

Managed the billing and collection of student account revenues. Coordinated large scale events campus wide involving multiple departments. Developed systems and procedures to efficiently bill and refund tuition, room and board. Managed project to implement online billing and payment process. Responsible to set up fees, codes, chart of accounts and assessment rules in software system. Perkins loan coordinator; Institutional loan coordinator.Managed in house and third party payment plans; managed third party billing.Supervised and trained staff; reviewed cash receipts.Disbursed financial aid, processed student refund checks in compliance with TIV regulations, reconciled TIV funds and State grants for fiscal year.Projected cash flow, reconciled subsidiary ledger accounts to general ledger, prepared monthly and annual A/R reports and year-end audit reports.Developed and updated Student Accounts Office web pages, prepared all communications and forms. Updated policy and procedures manual.Worked closely with other departments; Advancement, Financial Aid, Student Housing, Records and Registration to ensure accurate records and streamline processes.Managed project to bring accounts in-house to replace third party billing agency

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Prepare Federal and State Income Tax returns for individuals and small business owners; electronic filing

Fletcher Nc

Billing/Accounts ReceivableData ProcessingAccount Reconciliation