I've been managing AR Billing Collections for over 15 years.

This was a project to cleanup customer AR agings for a systems conversion from Microsoft Dynamics AX to Oracle. Daily duties consist of analyzing payment postings and deciding whether balances need to be written off or refunded. Their system auto posts the payments and many payments are mis-posted, causing odd balances. Postings can be unapplied & re-applied, to correct.

Manager of AR, Billing, Credit & Collections

Two Month Contract at Bureau Veritas to cover a maternity leave.

Onsite at Axiom Medical, LLC an Occupational Health and Safety Case Management CompanyI was brought in for a 3 week assignment, after a week, my contract was changed to indefinite long term. This company manages corporate HSE cases. The clients are Oil & Gas, Chemical, Industrial type companies, however we are required to work within HIPPA guidelines. Invoices and reports are sent through a secured server, per HIPPA requirements. When I started, they had several past dues were over 120 days, within 2 months, there are very few that are over 60 days. Those are slow paying because of the downturn.Daily collections, via phone & emailResearch billing & posting errorsProactively prepare for next month’s invoices dueMentor Temporary CollectorRun weekly aging to use for collection notesEnter notes in Delcom systemTake credit card payments over phoneProcess Improvement• Monthly BillingSend out emails to Site Managers on large volume billing monthly, showing their portion of Summary InvoicePrint Invoices to PDF and save for emailing with backupPrint hard copies of invoices to mailAssist customers in setting up login or reset password for ZIX serverProcess Improvement

• A/R, Credit, and CollectionsI was hired to clean up $1.5Mil in past dues that included cancelled invoices that were never rebilled, reconciliations that were not being done. AR not being posted, poor collections practices, etc. My systems knowledge, experience in Billing, A/R and Collections was key to move them in the right direction. Billing Reconciliation – Ran an invoice cancellation report going back to 2013 and verified that all invoices were rebilled, if needed. Headed up a Project for a Canadian customer who was not billed GST/HST taxes, but should have been. Cancelled & Rebilled over 130 invoices.Cash Reconciliation – Ran a customer open items report and verified credits on the account. Then, pulled all bank statements from three different banks and reconciled. Also created a monthly log listing daily deposits to make reconciling and reporting easier.CollectionsDaily Cash Posting (five bank accounts)Import Electronic Bank Files daily on SAP SystemClear G/L Account for incoming bank dataAssist A/P and Payroll to clear outgoing and incoming bank dataSupervise BillersApprove and Cancel Invoices and Billing Docs as neededEnter Credits and Debits to correct Billing ErrorsMaintained all Sales & Use Tax data for Billing useProcess Improvement

I was hired to clean up $3.5Mil in past dues that were the result of poor Billing and Accounts Receivables practices. This was a start-up company that after a year of being in business, had just changed several key positions, to try to improve their cash flow. My experience in Billing, A/R, Collections, A/P, etc was key to move them in the right direction. I was included in all Customer Service meetings, to address any issues that I found were causing collections issues. Within 90 days the Past Dues were gone and the Billing was no longer an issue.A/R, Credit, and Collections on SAP SystemA/R Account Cleanup; clearing $3.5Mil in past duesCash Flow Management, including Revolver Loan Advances and PaydownsDaily and Weekly Cash Forecasting, AR & APPull Banking Transaction Reports Daily from BOA CashPro OnlineInitiate and release outgoing WiresCode incoming checks, wires and ACH payments & post in SAP SystemInvestigate and Evaluate Potential Customers for Credit WorthinessRe-evaluate current customers for credit increaseNew Account SetupDaily Aging and Cash ReportingWork closely with Customer Service/Billing and Sales to insure Invoices are CollectableSend out weekly payment remindersDaily Collections, via email and phoneWeekly Past Dues ReportingRelease Held OrdersG/L Account ClearingCalculating and Processing of Volume Rebates for SalesPost non-ar journal entries to appropriate G/L accountPolicy and Procedure structuring and documentingImplemented Sales & Use Tax Procedures, as this was a start-up and hadn’t been doneMaintained all Sales & Use Tax data for Billing exemptionsTrack and Reconcile GST Tax transactionsMonthly Billing AuditP-Card Management

Financial Planning & Analysis DSO Cleanup ProjectI was hired on a 3 month contract to clean up open Legacy invoices that were converted from JD Edwards to SAP. This required quickly learning both systems, along with several Database systems. My main focus was Cancel & Re-bill invoices so that they would be paid by the customer. I also Analyzed the Aged Trial Balance for old balances and researched issues, contacting billers and field supervisors to help resolve the issues.Worked with Billing Management Team to train up billers and document processes to prevent further DSO issues.Write Up and Entry of Credit and Debit InvoicesEntry of AdjustmentsResearch of old balances on AgingTrained Billers on entry of Invoices on SAP system.Determined and followed up on Billing of Sales & Use Tax Maintained all Sales & Use Tax data for Billing useUpdate numerous spreadsheets with current dataUpdate and Maintain Well Master Data, using IHS Enerdeq Browser v2.0

I was hired on a 12 month contract as back-fill for one of the Department Managers while she was on Oracle Conversion Team assignment. During this time, I took ownership of many processes including those listed below. I also completed cleaning up over $1mil in old account balances that dated back to 2005. After the conversion, the Cash Posting was outsourced and I began managing the Cash Appliers in India remotely. Contract ended after 18 months.Cash Accounting; Daily & Monthly ReconciliationsReconcile Foreign Withholding Taxes and Training Taxes MonthlyCompile Annual Foreign Withholding Tax ReportsPulled Reports and verified all Sales & Use Tax was Billed & Reported correctlyReview Daily Banking Receipts and Set-up Calculations for PostingRetrieve all Remittances for Cash PostingVerify that all postings were entered correctly by Cash TeamPost Intercompany payments, Royalty Payments, and Joint Venture RevenuePost journal entries to appropriate G/L account, including accrualsMonthly JV Audit, making sure all backup is attached and approvals are on top sheetWrite Up and Entry of Inter-Company Credit and Debit InvoicesJIB, Milestone & Intercompany InvoicingHeavy Research of old A/R balances and Account Cleanup over $1milEntry and Approval of Account AdjustmentsAssist Collections Specialist as neededMonth end, Qtr, and Year End close processingRevenue RecognitionAnswered Owner InquiriesMade Inquiries on Royalty PaymentsUpdate numerous spreadsheets with current dataSpecial ProjectsCurrently using Oracle, previously CICS

Worked with Auditors & Management on Sarbanes Oxley methods & documentationEnforced policy & procedures regarding Purchase Orders & InvoicesCash Accounting; Daily & Monthly ReconciliationPull Banking Transaction Reports Daily from JPMorganChaseInternal and External customer billingMaintained all Sales & Use Tax data for Billing useElectronic Invoicing, including EDI transactionsContact Customers & 3rd Party Billing for Electronic Invoicing purposesProcess daily printed invoices to customersAssisted Customers with billing issuesCode incoming lockbox checks, wires and credit card charges & post in Movex ERP SystemPost journal entries to appropriate G/L accountEnter and maintain Geo Codes into systemUpdate & maintain Sales Tax documentationCollections & New Account SetupA/R Account Cleanup, clearing several hundred thousand dollars in old balancesMonth-end reporting: DSO’s and RebatesMonthly ReconciliationsDaily Reporting of Sales, Orders & BacklogProcess Service Contracts for submittalCode invoices & expense reports to appropriate G/L account & postVerify Invoices against Purchase Orders & attain appropriate signaturesReconcile & process Petty Cash & Expense reports for paymentProcess manual checks Answer vendor calls regarding payment status and terms; research payment issuesAdd/Edit supplier & sub-contractor accounts to vendor master fileResearch & Reconcile vendor statements1099 Reviews and mail outsContacted vendors for 1099 issuesSupervise Temporary EmployeesContract NegotiationSale & Purchase Company VehiclesManage Lease Plan AccountMonitor Maintenance of VehiclesMaintain all Licenses and TitlesSet up transfer of Vehicles from one location to anotherP-Card ManagementOrdered, Managed and Terminated all company procurement credit cardsVerified all expense and procurement receipts were accurate and attached as supportPrimary contact for all vehicle and P-Card transactions

Installed custom accounting software at remote locationsTrained accounting personnel on customized accounting softwareTrained accounting personnel on accounting principals, collections & reconciling accountsDocumentation for training purposes. Special Projects. Expense Reporting.Taught classes on Medicare and Medicaid Billing