Joy Ghosh

Joy Ghosh Email and Phone Number

Senior Program Manager @ ICICI Bank | IT Procurement, ITIL , Transfer Pricing @ ICICI Bank
bombay, maharashtra, india
Joy Ghosh's Location
Hyderabad, Telangana, India, India
Joy Ghosh's Contact Details
About Joy Ghosh

At the helm of ICICI Bank's technology infrastructure, I orchestrate IT Service Management with over 20 years of seasoning in the finance and consulting sphere. My journey has been marked by a steadfast commitment to elevating customer satisfaction through robust Supply Chain Management and the ITIL framework. In collaboration with my team, we have pioneered strategic IT solutions that resonate with operational excellence. This dedication has manifested in managing IT Command Centers and contributing to IT Service Delivery, ensuring that our processes align seamlessly with the bank's overarching objectives.

Joy Ghosh's Current Company Details
ICICI Bank

Icici Bank

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Senior Program Manager @ ICICI Bank | IT Procurement, ITIL , Transfer Pricing
bombay, maharashtra, india
Website:
icicibank.com
Employees:
94588
Joy Ghosh Work Experience Details
  • Icici Bank
    Chief Manager-Ii
    Icici Bank Apr 2021 - Present
    Hyderabad, Telangana, India
    Senior Program Manager with 20 years of experience in finance and consulting domain. Skills in Supply Chain Management, ITIL framework and Service Delivery Operations to achieve highest level of customer satisfaction.
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  • Icici Bank
    Chief Manager
    Icici Bank Jan 2016 - Present
    Hyderabad Area, India
    Responsible for Managing Teams that support IT Command Center and IT Service Management at ICICI BANK
    View
  • Ibm
    Technical Services Manager
    Ibm Nov 2013 - Jan 2016
    Hyderabad, Telangana, India
    Responsible for managing a team of Incident, Problem, Change Managers delivering strategic solutions to the clients.
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  • Unisys
    Service Delivery Project Management Manager
    Unisys Aug 2011 - Nov 2013
    Hyderabad Area, India
    Service Delivery Manager experienced in account management and service one of the biggest tech giants offshore via Remote Service Desk and Field Services.
    View
  • Ibm
    Service Delivery Manager
    Ibm Aug 2008 - Aug 2011
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  • Nipuna Services Limited
    Team Leader
    Nipuna Services Limited Mar 2007 - Aug 2008
    View
  • Ivy Comptech
    Gaming And Promotions
    Ivy Comptech 2004 - 2007
    View

Joy Ghosh Skills

It Service Management Itil V3 Foundations Certified Risk Management Contract Management Enterprise Architecture Virtual Teams Networking Operating Systems Process Engineering System Deployment Sla Management Vendor Management Project Management Service Delivery Team Management Itil Leadership Outsourcing Service Management Transition Management Incident Management It Operations Pmp It Strategy It Management Resource Management Project Delivery It Outsourcing Problem Management Service Desk Global Delivery Pmo Itil Certified Pre Sales Project Management Office Organizational Leadership Customer Service Service Level Agreements

Joy Ghosh Education Details

Frequently Asked Questions about Joy Ghosh

What company does Joy Ghosh work for?

Joy Ghosh works for Icici Bank

What is Joy Ghosh's role at the current company?

Joy Ghosh's current role is Senior Program Manager @ ICICI Bank | IT Procurement, ITIL , Transfer Pricing.

What is Joy Ghosh's email address?

Joy Ghosh's email address is jo****@****ail.com

What schools did Joy Ghosh attend?

Joy Ghosh attended Bhavans College, Osmania University.

What are some of Joy Ghosh's interests?

Joy Ghosh has interest in Animal Welfare, Health.

What skills is Joy Ghosh known for?

Joy Ghosh has skills like It Service Management, Itil V3 Foundations Certified, Risk Management, Contract Management, Enterprise Architecture, Virtual Teams, Networking, Operating Systems, Process Engineering, System Deployment, Sla, Management.

Who are Joy Ghosh's colleagues?

Joy Ghosh's colleagues are Paritosh Joshi, Jaydeep Solanki, Vignesh R, Rudra Chakraborty, Nikheel Krishna Jahagirdar, Sukla Mondal, Mallikarjuna Naik.

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