Joy Grace Email and Phone Number

Thorough knowledge of the travel industry including proficiency on Sabre. Excellent Skills in the following areas: Follow-up, Organization, Analytical, Flexibility, Customer Service, good decision making capabilities, Written and Verbal communication, Time Management skills. Operated within company standards in the areas of customer service, productivity, quality standards and operating procedures. The ability to solve problems and make fact based decisions. Utilized preferred vendors to… Show more Thorough knowledge of the travel industry including proficiency on Sabre. Excellent Skills in the following areas: Follow-up, Organization, Analytical, Flexibility, Customer Service, good decision making capabilities, Written and Verbal communication, Time Management skills. Operated within company standards in the areas of customer service, productivity, quality standards and operating procedures. The ability to solve problems and make fact based decisions. Utilized preferred vendors to maximize profit for the company. Follow company procedures, guidelines and standards in the areas of customer service, building and updating PNRs, ticketing attendance, and punctuality. Ensure that customers travel policies are followed and documented. Assist peers and work together as a team. Exceeded department and company goal, to be acknowledged personally by the CEO, and awarded the Presidents Club honor 4 consecutive years. Show less

Thorough knowledge of the travel industry including proficiency on Apollo Excellent Skills in the following areas: Follow-up, Organization, Analytical, Flexibility, Customer Service, good decision making capabilities, Written and Verbal communication, Time Management skills. Operated within company standards in the areas of customer service, productivity, quality standards and operating procedures. The ability to solve problems and make fact based decisions. Utilized preferred vendors to… Show more Thorough knowledge of the travel industry including proficiency on Apollo Excellent Skills in the following areas: Follow-up, Organization, Analytical, Flexibility, Customer Service, good decision making capabilities, Written and Verbal communication, Time Management skills. Operated within company standards in the areas of customer service, productivity, quality standards and operating procedures. The ability to solve problems and make fact based decisions. Utilized preferred vendors to maximize profit for the company. Follow company procedures, guidelines and standards in the areas of customer service, building and updating PNRs, ticketing attendance, and punctuality. Ensure that customers travel policies are followed and documented. Assist peers and work together as a team. Exceeded department and company goal in daily, monthly and yearly transactions. Show less

Corporate and International Specialist for Large Corporate client. Booking air, cars, hotels and excellent customer service. I worked as a home based travel agent for the past 5 years.