Joy H. Email and Phone Number

Responsible for daily operations of the Greenwood, SC Plant Making Area, including the Making, Small Batch, Liquids Post Addition Skids, Underarm Post Addition Skids and Bulk and Non-Bulk Raw Material Receiving areas.

• Providing continuous improvement support to the plant through the use of process analysis and capability studies. • Acting as scribe and coordinator during audits from external agencies, such as the Food and Drug Administration.

Expanded Quality Engineer responsibilities to include Underarm Production along with Liquids Production. Responsible for managing the overall quality of production for approximately 331 SKU on 14 finishing lines. • Act as the link between Product Development, Plant Operations and Quality. • Manage the non-conformance and CAPA (Corrective and Preventive Action) processes for the plant. • Manage the blocked stock inventory process for the plant.• Manage all vendor complaints• Translate Product Development formulations into the production systems that are required for the plant to run• Provide guidance to Product Development on plant process capabilities for new formulations• Act as scribe during audits from external agencies, such as the Food and Drug Administration

• Responsible for daily operations of the Morristown Plant Making Area, included production management, manufacturing trial coordination, support of all new product launches, schedule management • Managed 26 team members across 3 shifts• Assumed responsibility for department management during the absence of a Making Supervisor for 6 months• Led the Making Team efforts for the validation and launch of a new FDA regulated Liquid Hand Soap startup• Led the Making Team efforts for testing and implementation of new Liquids formula backbone • Interfaced with raw material suppliers to reduce quality issues in incoming raw material

Implementation & Support for global UAP business• Lead the transition of North American UAP stick production to Mission Hills, encompassing two new formula backbones for the Mission Hills plant• Lead the transition of 31 LSS formulas from Soy to Soy PKO globally while harmonizing encapsulated fragrance raw materials for a 50% reduction. Investigated unforeseen formulation issues during production startup.• Lead the global transition of LSS to Dark Purple barrels concurrently with the Soy PKO formula transition, utilizing matrixing techniques to minimize the amount of required stability aging • Launched several global LSS products including Perfect Tone, Stainguard Silky Chiffon / Radiantly Fresh, Fresh Infusions line, Coco Fresh, and Cherry Blossom.• Acted as the R&D lead on the Black Specks Continuous Improvement Team, which pinpointed two raw materials, PEG-8 Distearate and Fluid AP, as sources of specks• Lead the Product Odor Evaluation Panel

• Launched new formula backbones for 2 variants of LSS Clinical Proof / Professional Protection and 2 variants of LSS Stainguard.• Responsible for the startup of Global Ministicks in Mission Hills, Mexico, a project which encompassed two new formula backbones and new packaging for Mission Hills• Launched several global LSS products including 24/7 Pure Cashmere, Pure Freshness, Lotus Glow, Valencia Mist, and Depil Control • Validated and lead the transition of the LSS 24/7 formula into the Soy formula• Participated in a supplier audit of Cargill for the new Soy raw material• Conducted Raw Material Qualifications• Supported preliminary testing and training for the implementation of the PDM system• Lead the elimination of LSSID fragrance phases in the plant• Lead the Product Odor Evaluation Panel

• Launched several global LSS products including 24/7 Floral Splash, Pink Crush, Summer Citrus, Strawberry Splash, Hypoallergenic, Active Fresh, Wild Freesia, and Caribbean Cool • Supported global Soy formula development and launch• Conducted Raw Material Qualifications• Lead the Product Odor Evaluation Panel• Member of the Piscataway Office Safety Committee

• Supported the launch and development of LSS 24/7 formula globally, Cotton Comforts, LSS 24/7 with Microabsorbers, LSS 24/7 Cool Breeze, TSS Sweet Strawberry and Cool Coconut, Soy formula backbone, Harmonized Base formula backbone, Ministick packaging for the Dorog plant, and LSS Aloe Soothing, Silk and Sensitive.• Participated in a supplier audit for a toll grinder for the Hysorb material used in Microabsorbers• Supported the Sphynx project utilizing new clinical methodology to test the product’s effectiveness • Investigated new supplier for encapsulated fragrances for FTG• Validated as a Product Odor Evaluation Panelist and took over leadership for the group• Member of the Piscataway Office Safety Committee – responsible for transfer to Morristown R&D

• Member of Underarm New Product Development• Supported “No White Residue” sticks, aerosols, and next generation technologies• Assisted in launch of Lady Speed Stick Clean Glide

• Responsible for assisting doctors, clinical staff and patients during regular exam, pre-operative and post-operatives visits.• Directing patients on how to administer prescription samples and how to perform physical therapy exercises.• Maintenance of exam rooms and patient’s files.• Assessing stock and supply levels.