Customer Service Executive
I am currently handling an insurance account. I am receiving call to file a claim for the risk or loss situation that an insured is dealing.
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Joy Ida is listed as Experienced CSR seeking for a job based in Cebu, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Joy Ida.
Joy Ida previously worked as Customer Service Executive at Exl and Customer Service Specialist at Sykes. Joy Ida holds Bachelor Of Psychology, Clinical, Hospital, And Managed Care Pharmacy from Bestlink College Of The Philippines.
A confident, reliable and enthusiastic individual, with previous customer service experience. I enjoy helping clients, customers and individuals, and solving any problems that they may have. I am a great communicator.
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Metro Cebu, Central Visayas, Philippines
I am currently handling an insurance account. I am receiving call to file a claim for the risk or loss situation that an insured is dealing.
Philippines
In this account, We are collecting for their Monthly car payment. Handling all the information about their car. Looking for an alternative way to help them to make their vehicle not be repossessed because of the Pandemic hardship. Answering their tow and repossession inquiry.
Philippines
Handling their Prescription Drug Plan. Enrolling and Encoding their information to the system. I handled Customer Service in this department we are handling most inquiries from billing to their prescription available, looking for their preferred and standard cost pharmacy, Talking to the pharmacy, ordering to online pharmacy, and talking to their Doctor..
Philippines
Handling Telco Account in this company, Taking calls for all inquiry.We mostly handle Bills, troubleshooting, and network. In billing, we are explaining the proration, doing credit, and explaining their usage and plan. Troubleshooting is where we are helping them with their technical problem with their device and even doing phone swapping and phone.
Philippines
My first Call center Experience is a local account. I have a blended account which is Mang Inasal and Red Ribbon Delivery. We are taking online orders either call or email through foodpanda.
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Joy Ida is listed as Experienced CSR seeking for a job.
Joy Ida is based in Cebu, Central Visayas, Philippines.
Joy Ida has worked for Exl, Sykes, Teleperformance, Fis, and Global Integrated Contact Facilities.
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Joy Ida holds Bachelor Of Psychology, Clinical, Hospital, And Managed Care Pharmacy from Bestlink College Of The Philippines.
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