Joy Ida Email & Phone Number

Metro Cebu, Central Visayas, Philippines

I am currently handling an insurance account. I am receiving call to file a claim for the risk or loss situation that an insured is dealing.

Philippines

In this account, We are collecting for their Monthly car payment. Handling all the information about their car. Looking for an alternative way to help them to make their vehicle not be repossessed because of the Pandemic hardship. Answering their tow and repossession inquiry.

Philippines

Handling their Prescription Drug Plan. Enrolling and Encoding their information to the system. I handled Customer Service in this department we are handling most inquiries from billing to their prescription available, looking for their preferred and standard cost pharmacy, Talking to the pharmacy, ordering to online pharmacy, and talking to their Doctor..

Philippines

Handling Telco Account in this company, Taking calls for all inquiry.We mostly handle Bills, troubleshooting, and network. In billing, we are explaining the proration, doing credit, and explaining their usage and plan. Troubleshooting is where we are helping them with their technical problem with their device and even doing phone swapping and phone.

Philippines

My first Call center Experience is a local account. I have a blended account which is Mang Inasal and Red Ribbon Delivery. We are taking online orders either call or email through foodpanda.