Joy Ide Email & Phone Number

Eloy, Az

Act as the first point of contact for customers visiting the city; answer incoming phones calls, direct callers to the appropriate departments and staff, and relay messages.Assist customers with applications; schedule for bulk trash and roll-off services; issue water/sewer availability letters for housing development. Respond to customers inquiries and concerns; research issues and find resolutions; update and track customer complaint log; generate work orders and close when complete.Perform clerical and administrative duties such as: data entry, record keeping, create and maintain records and files; scan documents to appropriate electronic files. Prepare and process invoices for accounts payables; generate purchase order requests for items in the amount greater than $500.00; generate monthly reports reflecting productivity of each division within Public Works. Input monthly reads and rounds data into water and wastewater spreadsheets to complete quarterly, bi-annual, and yearly reports for ADEQ compliance reporting.

Eloy, Az

Provide customer service; answer inquiries pertaining to building permit requirements, plan review processes, and zoning and land development within scope of authority.Receive, process, and review permit submittals for completeness. Perform minor plan reviews of small design plans; research customer and builder inquiries pertaining to the building code.Calculate permit and development impact fees; issue out invoices, collect fees, distribute receipts of payment. Calculate plan review fees; prepare and send out plans for review. Schedule building inspections, coordinate with a third-party entity to ensure inspection coverage; enter inspection results into computer system; notify electrical and gas companies of clearances from the city.Create and maintain permit records; update records for closed, voided, and expired permit. Maintain financial records of permit fees collected; prepare monthly reports showcasing number of homes built, and small design projects, completed throughout the city.

Sacaton, Arizona

Greets all patients, families, and visitors; establish relationships with patients and their families utilizing respect, compassion, and responsivenessUtilize RPMS and NextGen registration systems to update and build patient records accurately and in timely mannerReview and verify information, eligibility, and benefit coverage with patient and their family to ensure accuracy of billing and constraints effecting treatmentObtain signatures on hospital forms as needed, requests for tribal verification to ensure eligibility coverageRefer patients to Eligibility Coordinator for assistance in reapplying for AHCCCS coverage and other benefit inquiries

Casa Grande, Arizona

Provided leadership and training to Patient Financial Services Representatives, acted as a knowledge source for Emergency Department registration teamCompleted patient registration process, verified insurance coverage and obtained authorizations and notifications when appropriate, documented all patient information into patient records system.Calculated patient liability according to verification of benefits, collected co-payments and deposits at time of service.Audited, balanced, and finalized end of day payments and receipts to ensure accuracy of cash box and monies collected during shift.Provided financial counseling to patients and patient’s families, assisted patients and patient’s families in completing financial paperwork when appropriate.

Master'S Of Public Administration, Administration

Associates Of Applied Science, Business