Joy Kolicius Email & Phone Number

Cherry Hill, New Jersey, United States

Media Buying Services & Deliverables - Eli Lilly & Co.

Montgomery County, Pennsylvania, United States

-Managed caseloads of up to 20 clients per week by meeting with individuals in-home and out in communities-Connected clients to community resources for job placement, housing, medical treatment, and financial assistance-Collaborated with clients to develop strong individual goal plans, crisis management plans, and comprehensive assessments-Educated clients on social skills, emotional coping mechanisms, daily housekeeping skills, and functional living skills while utilizing Motivational Interviewing-Transported and accompanied clients to appointments, grocery shopping and other community based locations, using personal automobile-Participated in collaborative meetings with other community agencies to track and enhance treatment processes-Prepared, developed and presented written case summaries of clients for group analysis and discussions-Documented and submitted daily client progress notes in compliance with HIPPA requirements-Presented excellent team collaboration and scheduling skills to accommodate client and other colleague’s needs-Successfully discharged clients by connecting to other support programs and facilitating the transition and continuity of care-Worked On-Call rotation shifts during weeknights and weekends

Bryn Mawr, Pennsylvania, United States

-Served bar and restaurant patrons’ ordered drinks, including beer, wine, liquors and mixed beverages-Provided fast and exceptional service to customers with a friendly, outgoing, and accommodating attitude-Properly checked IDs for guests who appear to be under 30 years old-Ensured the bar is kept clean, safe and in good order throughout each working shift-Correctly put in food and drink orders into POS system and responsible for take-out and delivery orders during rush hours-Managed all closing duties, including cleaning the bar, restocking all beverages and depositing cash drops-Head bartender for large parties ensuring all guests receive fast and courteous service

West Chester, Pennsylvania, United States

-Managed the successful launch of QVC legacy brand Sport Savvy resulting in prosperous results-Mentored multiple interns and helped oversee production of the company’s internal Styling Team-Worked with internal and external vendors to establish retail price targets, ship date deliveries (by ATS), replenishment orders and order quantities based on sale trends and potential-Collaborated with internal design teams selecting fabric, colors and trims for all proprietary brands-Regularly pulled and analyzed inventory, OTB, MTD, SMI and Mid-Month sales reports to track KPIs-Updated and reconciled monthly On-Order receipts to maintain receipt flow of annual financial plans-Researched target consumers and competitive retail values by shopping online comparable items

West Chester, Pa

-Issued Item SKUS and Purchase Orders for monthly inventory-Built quarterly Excel buy sheets and yearly financial plans-Composed daily, weekly and monthly on-air show recaps to trackfinancial performance-Performed analysis of best and worst selling items per month-Handled all Quality Assurance, Claim and Tech Pack submissions

Media, Pa

-Properly took and delivered orders to customers guaranteeing a satisfying dining experience-Developed a full understanding of the food menu to answer any customer’s questions-Promoted featured dishes and special appetizers to patrons, resulting in higher sales-Ability to multitask in a hectic, high pressure, work environment for long extended hours-Worked the company’s food truck during large parties, banquets and fundraiser events-Greeted incoming and departing guests while managing the flow of high-volume dining areas-Escorted customers to their tables ensuring they are settled comfortably-Organized reservations, walk-in parties and coordinated quick turn-over seating arrangements

The Plaza At King Of Prussia Mall

-Established positive and trustworthy relationships by o ffering top-notch, personal services to boost sales and customer satisfaction-Educated customers regarding product selection, discounts, sales and reward programs-Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention

Media, Pennsylvania, United States

-Established a positive and trustworthy relationship with clients who in turn became repeat buyers-Engaged customers through conversation to understand and meet the client’s wants and needs-Selected merchandise for customers and coordinated shipments, design alterations & pickup appointments-Consistently organized files, maintained invoices, receipts and credit card statements-Participated in daily inventory management, tagging, merchandise displays, and store duties

Media, Pennsylvania, United States

-Gained serving experience as well as interacting and meeting people of all ages-Developed a climate of teamwork, motivation, and listening to others-Learned the skills of time management, personal responsibility, and customer satisfaction

Bachelor Of Science - Bs, Fashion Merchandising

Activities and Societies: UDress MagazineFashion Merchandising major with a Buisness Administration minor. • Honors & Awards: Dean’s List.

Education record

Activities and Societies: Cross Country, Indoor and Outdoor Track and FieldA member of the National Honors Society for 3 years. Obtained.