Joy Kwon Email & Phone Number

San Mateo, Ca

Manage all social media accounts (Facebook, twitter, and instagram)Design and create all labels and promotional materialsMaintaining all financial records Locating and applying for various markets and community events, and representing Lighten Up Shoppe at these eventsManaging relationships with wholesale buyers, and regularly seeking out new wholesale accountsManaging e-commerce website

Manage donor databases – Donor PerfectLaunch email campaigns and manage donor email listsProcess and document donations and pledgesAssist with creating and editing marketing emails and social media postsManage social media accountsAssist with fundraising event coordination

South San Francisco

Aging and Adult Services - IHSSProvide case management and service coordination for caseload of 250-300 clientsConduct psycho-social assessments, assess for medical needs and client functionalityConduct annual in-home or telephonic assessments, documenting changes in client health needs and functionalityProvide advocacy for client and assist them in connecting with medical professionals and servicesComplete initial in home intake interviews and assist client with onboarding/enrolling in IHSS programAssist clients and caretakers in registering for online IHSS interfaceDocument client contacts and conversations in internal databaseProvide education, outreach, and community resource information to clients and family membersComplete referrals for community and governmental programs for clientsEngage in interdisciplinary team meetings with clients, family members, community partners, and/or medical teamWork with various medical facilities, long term care facilities, Health Plan of San Mateo, and Medi-Cal to ensure that client’s services are being delivered and client needs are being metPresenting and explaining IHSS program policy and regulations and ensuring that required state and county forms are completed correctly and filed on internal database following HIPAA guidelinesWork closely within an interdisciplinary team to assist in discharge planning Assisting clients with conflict resolution with in home caretakersWork closely with quality assurance team to ensure that documentation is comprehensive and county/state policies are being adhered to

South San Francisco

Aging and Adult Services - CCIProvide intensive medical case management and service coordination for caseload of 45-50 clientsConduct psycho-social assessments, assess for medical needs and client functionalityCreate a care plan to address needs and monitor progress toward agreed upon goalsProvide advocacy for client and family/natural supportsComplete initial intake interviews and onboarding to CCI programComplete necessary documents, paperwork, and work within different information technology systemsProvide education, outreach, and community resource informationEngage in interdisciplinary team meetings or other activities to support San Mateo County's participation in the integrated care pilotWork closely with various medical facilities, long term care facilities, Health Plan of San Mateo, and Medi-Cal.Work closely within an interdisciplinary team to assist in discharge planning

San Mateo, California

Early Start ProgramProvide case management and service coordination for caseload of 60-80 clientsRefer families to various therapy programs, such as speech therapy, occupational therapy, physical therapy, and feeding therapyWork within an interdisciplinary team, including teachers, social workers, early interventionists, therapist, doctors, registered nurses, and psychologistsComplete initial intake and assessments, including conducting developmental testing and psycho-social assessmentsDetermine appropriateness of funding therapies Creating and updating “purchase of service” documentation and reportsExplain guidelines, policies, and eligibility criteria to clients and collaborators in a clear mannerCoordinate transition out of Early Start program when clients turn three, facilitating transition to the school district special education programs and facilitate transition from Early Start program to GGRC Ongoing program, if appropriate

San Jose, California

Provide case management to caseload of refugee clients Complete weekly and monthly documentation of client progressEvaluate and assess the well-being of clientsAdministrative tasksConnect clients to resources and complete referrals for clientsComplete home studies of potential foster parentsWork with Office of Refugee Resettlement in ensuring that client's needs are being metCreate and update Needs and Services plans for clients

Oakland, Ca

Conduct interviews and lead meetings with clients, caretakers, social workers, advocates, and other related partiesProvide Courts with bi-annually written Court reports and assessmentsMonitor and assess high risk situationsEvaluate the effectiveness of programs that clients are referred toExplain guidelines and policies to clients and collaborators in a clear mannerDevelop comprehensible objectives and goals for client case plans

Conducted interviews with clients, caretakers, social workers, advocates, and other related collateralsProvided deputy district attorneys with written assessments of juvenile dependency cases Reviewed legal files prior to meeting with clientsCommunicated and worked closely with deputy district attorneys regarding juvenile dependency casesAttended Team Decision Meetings, Mediation, and TrialsConducted home visits to meet with clients, and assessed the placement of the

Completed administrative tasks, such as scheduling interviews and distributing applications and paperworkProcessed and screened paperwork and applications submitted by clientsProvided individual assistance to clients completing application and various paperwork

Provided mental health services and counseling for clients utilizing individualized treatment plansCharted and wrote daily summaries of each client's mental health goals. Participated in individual and small group instruction. Communicated effectively with all staff who were involved in the daily life of the clients. Organized and planned therapeutic and educational activities for clients

Masters, Social Work

Children and Families Concentration

Bachelor Of Arts, Sociology