Joy L. Email and Phone Number
Problem solving ,Making things better with faster solutions together with technology with lots of human collaboration globally to make the experience for all betterDiverse background with experience in the Financial Services and Investment Banking, F&B and Retail Luxury Industry. Highly experience having worked in Hong Kong, Singapore and Australia. Extensive Asia Pacific regional and global collaboration experience. Key areas of expertise:Internal and External recruitment, Global HR operations and transformation in processes and systems covering America, Europe and Asia-Pacific Regions.- HR Transformation projects & Workforce Management- Diversity and Inclusion projects, Women in Leadership Strategy - Client and New Business development and Stakeholder Management- Special Projects and business Initialization- Recruitment process mapping solutions - Strategy planning for Recruitment Function- Resources allocations and team efficiency engagement and management - Recruitment Operations and processes and recruitment CRM Tools - Process integrations and solutions for recruitment process- RPO and vendor management & integration- Global HR Transformation projects and implementation
Chanel
View- Website:
- chanel.com
- Employees:
- 16169
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Senior Manager, Regional Talent Acquisition Solutions And OptimizationChanel Apr 2024 - PresentHong Kong Saro Drive and build strategic models and direction for TA function across the region. o Lead and deploy projects and best practices across HR and the business regionally.o Drive project management cadences & oversee review forum and track strategic outcomes and risk.o Manage Review process maps and gaps using data. o Driving CRM system usage and accuracy and implementing new systems and AI technology o HR teams remodeling and solutioning & manage communication across all region. o Training and implementation and design of courses across 9 markets in the region o HR Transformation because of split of regionso Operational solutioning across HR Teams collaboration o Workforce planning working committee across all business lines. o Product Management and organization of consultants’ work o Framework development for Talent Acquisition
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Senior Manager; Regional Talent Acquisition DeliveryChanel Sep 2021 - PresentHong Kong Saro Regional Lead for all RPO services and third-party vendor manager relating to TA solutions.o Procurement management and contract generation and RFP end to end project leado Lead in the Talent Accquistion delivery targets.o Design and manage the Talent Accquistion Strategy regionally using different recruitment solutions for specific markets for all functions and roles.o Manage the vendor selection (RFP) processes and implementation, onboarding and offboarding processes.o Lead in all recruitment related transformation from technology, operations, and strategic processes across the APAC region. o Design governance and control across all TA functions and process management to enhance delivery and experiences for all candidates, Hiring managers and businesses.o RPO project solutions catering to all business areas and markets across the region
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Senior Manager, Regional Resourcing & Onboarding Operations Lead, Hong KongHsbc Jan 2019 - Sep 2021Hong KongGlobal processes and systems implementation and improvements to service levels within resourcing and on boarding within the country, regionally and at global levels.Driving and initializing all TA Ops Excellence related work partnering closely with global / group to drive enhancements across the region across 19 countries and globally. Management of all third party vendors within the Resourcing and onboarding areas including RPO and MSP. -
Talent Acquistion ManagerHsbc Commercial Banking Mar 2017 - Jan 2019Sydney, AustraliaHR Transformation Asia Pacific Resourcing & Onboarding Lead for Taleo and Non Taleo CountriesPilot lead for Implementation of Montage(Video Interviewing )Recruitment for CMB New Zealand Recruitment for HSBC Commercial Banking and HSBC Global Markets & Risk functions - May 2018- Jan 2019HSBC Retail Banking and Wealth Management - March 2017 - May 2018
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Recruitment, Resourcing, Talent ConsultantStateplus Sep 2016 - Mar 2017Sydney, AustraliaStatePlus, formerly State Super Financial Services, underwent a rebrand in 2015 tofocus on delivering an even better experience to our clients while we prepare for thefuture and make sure we move with the times -
Talent Acquisition AdvisorWestpac Nov 2014 - Sep 2016Sydney Area, AustraliaGlobal hiring for all areas within the Westpac Institutional Banking and Risk areas across all business lines for Australia, Asia, London and New York. -
Recruitment ConsultantAmp Sep 2014 - Nov 2014Sydney, AustraliaLean project initiation for CRM database improvementsFormalizing recruitment process map National recruitment within advice and volume recruitment -
Senior Recruitment Consultant At JpmorganJ.P. Morgan Mar 2013 - Jun 2014Hong Kong/SingaporeRecruitment specialist for Regional Asia Pacific corporate investment bank and commercial banking from contract staff to executive level recruitment. Responsible for specialized areas such as CAO, operations, commercial banking infrastructure, finance and business management and risk groups for key hubs Hong Kong and Singapore, as well as Regional Asia Pacific locations (Japan, China, Australia and South East Asia countries). -
Senior Recruitment ConsultantBank Of America Merrill Lynch Mar 2011 - Nov 2012Hong KongAsia-Pacific staffing function for end-to-end lateral recruitment for all enterprise-controlled functions, across all business lines, within Bank of America / Merrill Lynch in Hong Kong and across the Asia pacific region. Business areas included finance, audit, tax, treasury, marketing and communications, corporate security, legal, and compliance and risk. Regional Diversity staffing lead. -
Senior ConsultantConnectedgroup 2009 - Mar 2011SingaporeJoined ConnectedGroup to start up and develop the recruitment team for middle back office and insurance recruitment for financial industry. During my tenure at the company, I managed new business development, negotiation, contract renewals and new contract initialization for the Singapore and Hong Kong operations -
ConsultantPeoplesearch 2007 - 2009SingaporeTasked with the development of recruitment functions in Singapore, across banking, asset management, securities houses and insurance industry. Coverage included middle and back office recruitment, front office private banking relationship managers and assistant relationship managers. -
Director/OwnerCraftshed 2001 - 2007Hong KongSelf employed Distribution business between Hong Kong and Australia.* Developed new business, supply chain and procurement ;* Implemented distribution channels between Hong Kong and China, in both the art industry and the hair and beauty market;* Handled logistics, invoicing and inventory;* Managed the marketing and sales of products in Hong Kong and China;* exhibition booths in Australia, Hong Kong and China;* Trained and educated customers for the use of all products in the art Industry and nail market;* Organized training sessions all over Hong Kong , China and Australia;* Hired and managed staff; and* Managed budget and financial planning for the company.
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Client ServicesRabobank 2000 - 2001Sydney, AustraliaClient Servicing and implementation new processes and procedures within the Agricultural loans department -
OperationsZurich Financial Services Australia 1998 - 1999Sydney, AustraliaSupporting the client services and call centre areas within Zurich Insurance, implement new operating procedures and internal processes -
International Personal BankingCitibank 1997 - 1998Sydney, AustraliaClient Servicing and business developement, due dilligence account opening of both banking and insurance products
Joy L. Education Details
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Economics -
Accounting And Finance
Frequently Asked Questions about Joy L.
What company does Joy L. work for?
Joy L. works for Chanel
What is Joy L.'s role at the current company?
Joy L.'s current role is APAC Talent Acquisition Leader @ CHANEL | Prosci Certified, Vendor Management Expert, TA Strategy, Solutions and Optimization.
What schools did Joy L. attend?
Joy L. attended Unsw, Macquarie University, University Of New South Wales.
Who are Joy L.'s colleagues?
Joy L.'s colleagues are Chelsea Tang, Hana Khariddin, Kasia Wolbis, Brandi Evans, Pauline Peyre, Mark Sitton, Asta Staskeviciene.
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