Joy L. Email & Phone Number

Hong Kong Sar

o Drive and build strategic models and direction for TA function across the region. o Lead and deploy projects and best practices across HR and the business regionally.o Drive project management cadences & oversee review forum and track strategic outcomes and risk.o Manage Review process maps and gaps using data. o Driving CRM system usage and accuracy and implementing new systems and AI technology o HR teams remodeling and solutioning & manage communication across all region. o Training and implementation and design of courses across 9 markets in the region o HR Transformation because of split of regionso Operational solutioning across HR Teams collaboration o Workforce planning working committee across all business lines. o Product Management and organization of consultants’ work o Framework development for Talent Acquisition

Hong Kong Sar

o Regional Lead for all RPO services and third-party vendor manager relating to TA solutions.o Procurement management and contract generation and RFP end to end project leado Lead in the Talent Accquistion delivery targets.o Design and manage the Talent Accquistion Strategy regionally using different recruitment solutions for specific markets for all functions and roles.o Manage the vendor selection (RFP) processes and implementation, onboarding and offboarding processes.o Lead in all recruitment related transformation from technology, operations, and strategic processes across the APAC region. o Design governance and control across all TA functions and process management to enhance delivery and experiences for all candidates, Hiring managers and businesses.o RPO project solutions catering to all business areas and markets across the region

Hong Kong

Global processes and systems implementation and improvements to service levels within resourcing and on boarding within the country, regionally and at global levels.Driving and initializing all TA Ops Excellence related work partnering closely with global / group to drive enhancements across the region across 19 countries and globally. Management of all third party vendors within the Resourcing and onboarding areas including RPO and MSP.

Sydney, Australia

HR Transformation Asia Pacific Resourcing & Onboarding Lead for Taleo and Non Taleo CountriesPilot lead for Implementation of Montage(Video Interviewing )Recruitment for CMB New Zealand Recruitment for HSBC Commercial Banking and HSBC Global Markets & Risk functions - May 2018- Jan 2019HSBC Retail Banking and Wealth Management - March 2017 - May 2018

Sydney, Australia

StatePlus, formerly State Super Financial Services, underwent a rebrand in 2015 tofocus on delivering an even better experience to our clients while we prepare for thefuture and make sure we move with the times

Sydney Area, Australia

Global hiring for all areas within the Westpac Institutional Banking and Risk areas across all business lines for Australia, Asia, London and New York.

Sydney, Australia

Lean project initiation for CRM database improvementsFormalizing recruitment process map National recruitment within advice and volume recruitment

Hong Kong/Singapore

Recruitment specialist for Regional Asia Pacific corporate investment bank and commercial banking from contract staff to executive level recruitment. Responsible for specialized areas such as CAO, operations, commercial banking infrastructure, finance and business management and risk groups for key hubs Hong Kong and Singapore, as well as Regional Asia Pacific locations (Japan, China, Australia and South East Asia countries).

Hong Kong

Asia-Pacific staffing function for end-to-end lateral recruitment for all enterprise-controlled functions, across all business lines, within Bank of America / Merrill Lynch in Hong Kong and across the Asia pacific region. Business areas included finance, audit, tax, treasury, marketing and communications, corporate security, legal, and compliance and risk. Regional Diversity staffing lead.

Singapore

Joined ConnectedGroup to start up and develop the recruitment team for middle back office and insurance recruitment for financial industry. During my tenure at the company, I managed new business development, negotiation, contract renewals and new contract initialization for the Singapore and Hong Kong operations

Singapore

Tasked with the development of recruitment functions in Singapore, across banking, asset management, securities houses and insurance industry. Coverage included middle and back office recruitment, front office private banking relationship managers and assistant relationship managers.

Hong Kong

Self employed Distribution business between Hong Kong and Australia.* Developed new business, supply chain and procurement ;* Implemented distribution channels between Hong Kong and China, in both the art industry and the hair and beauty market;* Handled logistics, invoicing and inventory;* Managed the marketing and sales of products in Hong Kong and China;* exhibition booths in Australia, Hong Kong and China;* Trained and educated customers for the use of all products in the art Industry and nail market;* Organized training sessions all over Hong Kong , China and Australia;* Hired and managed staff; and* Managed budget and financial planning for the company.

Sydney, Australia

Client Servicing and implementation new processes and procedures within the Agricultural loans department

Sydney, Australia

Supporting the client services and call centre areas within Zurich Insurance, implement new operating procedures and internal processes

Sydney, Australia

Client Servicing and business developement, due dilligence account opening of both banking and insurance products

Master’S Degree, Advance Finance

Bachelor Of Economics, Economics

Foundation Degree, Accounting And Finance