▪️Strong operational and organizational skills, proven problem solver with a knack for creating standard operating procedures for branch optimization.▪️Adept at adapting to change in a dynamic environment (COVID-19, staff quarantines, community unrest, etc.) while maintaining a positive attitude and high service levels.▪️Strong team development skills - coaching, developing, helping them identify their strengths and capabilities independently, hiding them out of their comfort zone to push new boundaries.