Joy Lu work email
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Joy Lu personal email
Hi, I’m Joy! I am a UX designer with a background in Architecture interested in creating designs that spark meaningful experiences. Feel free to connect with me!✨ https://www.joylu.design/📧 joylu12199@gmail.com
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Associate Ux DesignerQ2 Sep 2021 - PresentAustin, Tx, Us• Boosted user engagement with the Administration web app• Improved end-to-end user experience within Q2 Administration by redesigning all 8 features within the new Q2 Console Administration web app, enabling feature parity with legacy products.• Exceeded Q2 UX team’s target of delivering best-in-class designs for all features by 8.7% achieving an average SUS score of 83.7.• Implemented efficient design acceptance process, enhancing end-user experience and streamlining project timelines by eliminating retrospective design revisions. -
Product Design InternQ2 May 2021 - Aug 2021Austin, Tx, Us• Implemented secure messaging feature redesign in collaboration with internal stakeholders to resolve CSR pain points and create a unified product interface. • Presented user interview analysis and prioritized feature suggestions to team and CEO.
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Product Designer InternVv - Volunteer Vacations Nov 2020 - Dec 2020• Collaborated directly with stakeholder to translate user insightsinto functional prototype by compiling education material for VVcourses including dashboard, notification center, and course work• Improved engagement between instructors and volunteersthrough interest forms feature incorporating instructor feedbackgained from user interviews• Ensured timely delivery of feature designs by ideating anddefining product road map and project scope during clientconsultation -
Ui/Ux Design ConsultantCulture X Community Inc Aug 2020 - Nov 2020• Redesigned product concept including branding, visual design,and information architecture thereby increasing user interest andretention by incorporating user research insights into a responsivemobile interface.• Identified and remedied user pain points by collaborating withresearch team to perform a comprehensive content audit andcard sorting sessions; increased user engagement on CultureSchool page as indicated by heat map user testing• Fulfilled stakeholder project goals by enabling final productlaunch through design prototype handoff to developers. -
Set Design InternScenic Inc. Jul 2019 - Aug 2019Richmond, California, Us• Designed custom client environments to enhance attendeeexperience by producing graphic designs and 3D installationmodels• Completed timely delivery of set props by converting plandiagrams into set design models with annotated dimensions for Scenic Shop fabrication team -
Summer InternField Paoli Architects May 2018 - Jul 2018San Francisco, Ca, UsDuring my time at Field Paoli, I was able to gain insight on how a professional architect firm functions. Some of my tasks included systemizing an image library for project organization including material textures and previous project images and creating a furniture schedule spreadsheet using Adobe InDesign.
Joy Lu Education Details
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University Of California, BerkeleyArchitecture -
Ruth Asawa Sf School Of The Arts A Public SchoolVisual And Performing Arts
Frequently Asked Questions about Joy Lu
What company does Joy Lu work for?
Joy Lu works for Q2
What is Joy Lu's role at the current company?
Joy Lu's current role is Associate UX Designer.
What is Joy Lu's email address?
Joy Lu's email address is jo****@****ing.com
What schools did Joy Lu attend?
Joy Lu attended University Of California, Berkeley, Ruth Asawa Sf School Of The Arts A Public School.
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