Joy Macwan

Joy Macwan Email and Phone Number

Part-Time Faculty | Lean Six Sigma @ Conestoga College
Richmond Hill, ON, CA
Joy Macwan's Location
Richmond Hill, Ontario, Canada, Canada
About Joy Macwan

Joy Macwan is a Part-Time Faculty | Lean Six Sigma at Conestoga College. She possess expertise in six sigma, presentation skills, diversity and inclusion, consulting, provider relations and 45 more skills. She is proficient in English, Hindi and Gujarati. Colleagues describe her as "It is with much enthusiasm that I write this recommendation for Joy Macwan. I was his Manager for over 2 years where we worked at Generali Global Health Services, Quality Assurance Department, and Complaint Management Office where Joy was a responsible party for both Call Center Quality Assurance protocols (Case, Call, and Email Audits) and as a Complaints Officer. His auditing, research, dispute resolution, and coaching skills are truly phenomenal. Joy is a team player, works well when… Show more" and "I have been working with Joy for two years at Generali Global Health Services and have collaborated on many successful projects together. He has a very strong work ethic and unparalleled analytic and problem-solving skills. Joy is a customer-service oriented perfectionist who has no problem working hard when necessary. Whenever I had a problem, there has never been a time he has left me without a solution. He possesses a winning combination of solid tech skills and business sense and is… Show more"

Joy Macwan's Current Company Details
Conestoga College

Conestoga College

View
Part-Time Faculty | Lean Six Sigma
Richmond Hill, ON, CA
Website:
conestogac.on.ca
Employees:
3172
Joy Macwan Work Experience Details
  • Conestoga College
    Part-Time Faculty | Lean Six Sigma
    Conestoga College
    Richmond Hill, On, Ca

Joy Macwan Skills

Six Sigma Presentation Skills Diversity And Inclusion Consulting Provider Relations Claims Handling Operations Administration Business Process Outsourcing U.s. Health Insurance Portability And Accountability Act Account Management Reporting And Analysis Complaint Management Customer Retention Oracle Database Data Analysis Jira Incident Management Business Analysis Customer Relationship Management Quality Assurance Strategic Planning Strategy Net Promoter Score Programming Budgeting Case Management Complaint Investigations Customer Insight Supervisory Skills Organizational Behavior Insurance Policies Audit Administration Training Facilitation General Data Protection Regulation Escalation Resolution Customer Service Customer Escalation Management Claims Management Pipeda Customer Satisfaction Research Customer Engagement Project Management Lean Six Sigma Research Health Insurance Incident Investigation Provider Network Development Executive Coaching

Frequently Asked Questions about Joy Macwan

What company does Joy Macwan work for?

Joy Macwan works for Conestoga College

What is Joy Macwan's role at the current company?

Joy Macwan's current role is Part-Time Faculty | Lean Six Sigma.

What skills is Joy Macwan known for?

Joy Macwan has skills like Six Sigma, Presentation Skills, Diversity And Inclusion, Consulting, Provider Relations, Claims Handling, Operations Administration, Business Process Outsourcing, U.s. Health Insurance Portability And Accountability Act, Account Management, Reporting And Analysis, Complaint Management.

Who are Joy Macwan's colleagues?

Joy Macwan's colleagues are Olga Filimonova, Ban Al-Saffar, Shooters Photo Studio, Behnam Rashidian, David Graybill, Sheetal Shenoy, Alysha Mclean.

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