Unlock the full potential of your local business with my bespoke digital strategy consulting. I seamlessly blend digital strategy with your business vision, providing a complete 360-degree perspective.As your dedicated project leader, I ensure smooth sailing for your projects, handling budgets, timelines, and scope. I specialize in bridging the communication gap between business and tech players.My services range from a deep dive into your current strategy to implementing game-changing processes. I cater to small and medium-sized businesses in Wallonia, offering both ongoing support for immersive projects and one-off assistance for specific needs.Let's make digital strategy accessible, affordable, and sustainable for your business. Ready for the journey?

AXA | Senior Business Analyst | 2021 - 2022I led marketing strategy and complaint management tools' reflection through strategic business analysis and project management. Crafted functional and technical requirements, KPI frameworks, and reporting needs.Safran Helicopter Engines | Senior Business Analyst | 2022I supported data governance assessments and roadmap definition aligned with business priorities.John Cockerill | Functional Analyst | 2019 - 2022I supported CRM Microsoft Dynamics 365 implementation across a diverse organization, offering strategic assistance for harmonized sales processes.Régie Média Belge | Project Manager & Digital Strategy Consultant | 2020 - 2021I supported a comprehensive digital transformation program, aligning business and IT, and fostering change management for successful tools adoption.Resa | Project Manager & Analyst | 2019 - 2020I guided CRM recommendations and tools selection, along with customer satisfaction initiatives.Eloy Travaux | Project Manager, Change Manager & Functional Analyst | 2019I led CRM and customer portal project from needs to blueprint, incorporating project management, workshops, tool selection, and change management for CRM adoption.Actiris | Change Analyst | 2019I ensured successful adoption of HRIS Success Factor through risk detection, communication, and training plans.Orbia | Product Owner & Functional Analyst | 2018 - 2019I oversaw CMS implementation, managing pre-study phase, workshops, and EPiServer implementation.Schmidt Group | Functional Analyst | 2017 - 2018I defined CMS, DAM, and marketing tools requirements including workshops, digital strategy advice, and detailed functional specifications.Wienerberger | Business Analyst | 2016 - 2017I supported the digital transformation roadmap encompassing PIM, DAM, CRM, and more, involving workshops, needs analysis, RFP creation, tool selection, and functional architecture description.

Airria is specialized in decentralized ventilation systems with heat recovery. Launched in 2008, this company is a small structure with big ambitions and opportunities. Being part of the small team of Airria allows me to improve my skills in several fields. Indeed, my personal contributions are multitasks and vast: - Production manager: inventory management from raw materials to finished goods, supplier management and negotiation, production planning and team management, logistics and shipments, realization of production manuals for ISO9001 process. - Marketing manager: business plan and growth strategy ideas, organization and success of marketing events (up to 30K€), direct marketing content and management (graphic design and content writing of folders, website and technical specifications), price strategy. - Commercial: sales representative during fairs, technical sales meetings, technical studies and offers, clients follow-up.

(Former Pierre Lemmens Company) I had the chance to do a six months internship in PL Company in the HVAC sector as a marketing assistant.Tasks: market studies, competitive analysis, events organization, direct marketing through website and folders. Thesis topic : “Le marché de la ventilation résidentielle : élaboration d’une stratégie de croissance pour Pierre Lemmens Company”.

Accounting assistant and production worker :During holidays, I have done several student jobs and I worked, amongst other, in the automobile sector as accounting asssitant and production worker. My main tasks were accounting, administrative work and production on computer numerical control machines (turning and milling).