Joy Mcdaniel Email & Phone Number

Jacksonville, Florida Area

• Develop and manage strategic communications, including creating, executing and evaluating a comprehensive communications plan.
• Manage assigned budget, evaluate results and develop recommendations for corrective strategies as needed.
• Increase community awareness of CareerSource NEFL by ensuring branding is consistent and guidelines are adhered to across all programs, and promoting CareerSource NEFL brand in the community
• Maintain the CareerSource NEFL website.
• Serve as Project Manager for select high-priority projects involving cross-functional, multi-geography teams and colleagues.
• Coordinate materials development and local implementation of CareerSource NEFL’s communication and brand objectives. Oversees the designing of flyers, brochures and other collateral as needed

Downtown Jacksonville, FL

• Created and implemented Emergency Preparedness Plan for corporation.
• Planned and coordinated Holiday In-Service Training for 200 employees.
• Designed and maintained MyCareertrax website and 6 Industry Sector Portals.
• Received Brand Activation Award from CareerSource Florida in recognition for transitioning WorkSource brand to CareerSource Northeast Florida branding.
• Directly accountable for managing purchases and contractual obligations.
• Created and managed Marketing budget.

Green Cove Springs, FL

• Assisted with installations, and configuration of school networks, including servers, operating systems, application software, workstations, network electronics, and cabling, assists with basic installations of basic.
• Assisted teachers and staff in the operation of computers, other hardware, and the network system pertaining to technology literacy, such as email, operating systems, word processing, spreadsheets, etc.
• Served as primary campus contact for the Information Services Help Desk. Troubleshoots existing network systems, including major and minor hardware maintenance, upgrades, and repairs for workstations, file servers.
• Ensured appropriate physical and electronic/software security for all hardware and network equipment, including password maintenance

Jacksonville, Florida

• Expanded or modified system to serve new purposes or improve workflow.
• Tested, maintained, and monitored computer programs and systems, including coordinating the installation of computer programs and systems.
• Developed, documented, and revised system design procedures, test procedures, and quality standards by using SDLC methodology.
• Provided staff and users with assistance solving computer related problems, such as malfunctions and program problems.
• Planned study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Prepared manuals and trained workers in use of new forms, reports, procedures or equipment, according to organizational policy.