Joy Mcdaniel Email & Phone Number

Jacksonville, Florida Area

• Develop and manage strategic communications, including creating, executing and evaluating a comprehensive communications plan.• Manage assigned budget, evaluate results and develop recommendations for corrective strategies as needed.• Increase community awareness of CareerSource NEFL by ensuring branding is consistent and guidelines are adhered to across all programs, and promoting CareerSource NEFL brand in the community• Maintain the CareerSource NEFL website.• Serve as Project Manager for select high-priority projects involving cross-functional, multi-geography teams and colleagues.• Coordinate materials development and local implementation of CareerSource NEFL’s communication and brand objectives. Oversees the designing of flyers, brochures and other collateral as needed• Coordinate with staff, partners and others to implement shared media relations goals and ensure consistency with CareerSource NEFL’s brand.• Create and produce a variety of digital content for local audiences on variety of digital and social media channels (social media, online and digital platforms) to promote CareerSource NEFL’s brand and services. • Document and manage review/approval/compliance processes related to materials and their use by organization.

Downtown Jacksonville, Fl

• Created and implemented Emergency Preparedness Plan for corporation.• Planned and coordinated Holiday In-Service Training for 200 employees.• Designed and maintained MyCareertrax website and 6 Industry Sector Portals.• Received Brand Activation Award from CareerSource Florida in recognition for transitioning WorkSource brand to CareerSource Northeast Florida branding.• Directly accountable for managing purchases and contractual obligations.• Created and managed Marketing budget.• Coordinated and participated in promotional activities and community events.• Edited, and managed design development and distribution of all outreach materials for region.• Maintained and monitored all Social Media outlets.

Green Cove Springs, Fl

• Assisted with installations, and configuration of school networks, including servers, operating systems, application software, workstations, network electronics, and cabling, assists with basic installations of basic and program related technology devises, including adaptive devices. • Assisted teachers and staff in the operation of computers, other hardware, and the network system pertaining to technology literacy, such as email, operating systems, word processing, spreadsheets, etc. • Served as primary campus contact for the Information Services Help Desk. Troubleshoots existing network systems, including major and minor hardware maintenance, upgrades, and repairs for workstations, file servers, network hardware, peripherals, and operating systems. • Ensured appropriate physical and electronic/software security for all hardware and network equipment, including password maintenance

Jacksonville, Florida

•Expanded or modified system to serve new purposes or improve workflow.•Tested, maintained, and monitored computer programs and systems, including coordinating the installation of computer programs and systems.•Developed, documented, and revised system design procedures, test procedures, and quality standards by using SDLC methodology.•Provided staff and users with assistance solving computer related problems, such as malfunctions and program problems.•Planned study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.•Prepared manuals and trained workers in use of new forms, reports, procedures or equipment, according to organizational policy.•Designed, evaluated, recommended, and approved changes of forms and reports.