Claims Quality Improvement Specialist
Current
Jun 2024 - Present
AeroLeads people directory · profile
Joy Moore Email & Phone Number
Claims Quality Specialist
at
Liberty Mutual Insurance
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Claims Quality Specialist
Location
Carrollton, Texas, United States
Company size
Who is Joy Moore? Overview
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Quick answer
Joy Moore is listed as Claims Quality Specialist at Liberty Mutual Insurance, a with 10 employees, based in Carrollton, Texas, United States. AeroLeads shows a matched LinkedIn profile for Joy Moore.
Joy Moore previously worked as Claims Quality Improvement Specialist at Liberty Mutual Insurance and Claims Team Manager at Liberty Mutual Insurance. Joy Moore holds Master Of Business Administration - Mba from Belmont University - Jack C. Massey College Of Business.
Company email context
Email format at Liberty Mutual Insurance
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Liberty Mutual Insurance
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Profile bio
About Joy Moore
MBA with eleven years experience in commercial insurance claims and management. Excels in analytical problem solving and long term strategy planning. Empathetic leader with strong interpersonal skills. High level experience prioritizing and managing competing tasks and leading stressful situations. Seeking a position developing top talent to build upon my prior leadership experience, strong prioritization, interpersonal, and analytical problem solving skills to promote improvement in performance and engagement of individuals and the organization.
Current workplace
Joy Moore's current company
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Liberty Mutual Insurance
5 roles · 16 years
Joy Moore work experience
A career timeline built from the work history available for this profile.
Claims Team Manager
• Led a team of 6 adjusters, averaging 650 total cases with top line exposure in excess of $13M in Commercial Claims Unit• Utilized data analysis to prepare and lead monthly meetings with senior managers to present recommendations for change to improve financial performance• Developed and implemented a supplementary training program for newly onboarded employees resulting in 5% first year turnover reduction and increased employee engagement• Targeted coaching and development of underperforming employees through observation and data analysis resulting in improved individual quality outcomes and engagement
Aug 2020 - Aug 2024
Claims Adjuster
• Managed inventory of up to 200 commercial cases with exposure of $3M achieving top 10% results in quality and performance• Collaborated with partners including legal, high impact unit, process and operations to resolve complex claims in order to limit $10M in legal loss exposures• Led the department as a mentor and subject matter expert
Aug 2012 - Aug 2020
Marketing Assistant
Dark Horse Recording/Crow Company
January 2011Conducted marketing calls to event planners nationally for artist bookingsUpdated and enhanced company LinkedIn presenceMaintained Facebook strategy and connection with 'Fans'
Jan 2011 - Apr 2011
Marketing Assistant
Crow Company
Conducted market research and made contacts to arrange bookings for a leadership speaker.
2011 - 2011
Team & coworkers
Colleagues at Liberty Mutual Insurance
Other employees you can reach at libertymutualgroup.com. View company contacts for 10 employees →
JJ
Jared Jones
Colleague at Liberty Mutual InsuranceIndianapolis, Indiana, United States
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JZ
Janelle Zai
Colleague at Liberty Mutual InsuranceHong Kong Sar, Hong Kong
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AA
Achenafi Asrat
Colleague at Liberty Mutual InsuranceTempe, Arizona, United States
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PB
Phillip Bottone
Colleague at Liberty Mutual InsuranceBrightwaters, New York, United States
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SM
Shruti Mehndroo
Colleague at Liberty Mutual InsuranceGurgaon, Haryana, India
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PR
Paul Recker
Colleague at Liberty Mutual InsurancePlano, Texas, United States
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RM
Raghavenderr M
Colleague at Liberty Mutual InsuranceAtlanta, Georgia, United States
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WS
William Segrist
Colleague at Liberty Mutual InsuranceCincinnati, Ohio, United States
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DT
Debra Tivnan, Cic
Colleague at Liberty Mutual InsuranceWorcester, Massachusetts, United States
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MA
Marvin Alcide
Colleague at Liberty Mutual InsuranceAtlanta, Georgia, United States
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Jared Jones
Colleague at Liberty Mutual InsuranceIndianapolis, Indiana, United States
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JZ
Janelle Zai
Colleague at Liberty Mutual InsuranceHong Kong Sar, Hong Kong
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AA
Achenafi Asrat
Colleague at Liberty Mutual InsuranceTempe, Arizona, United States
View →
PB
Phillip Bottone
Colleague at Liberty Mutual InsuranceBrightwaters, New York, United States
View →
SM
Shruti Mehndroo
Colleague at Liberty Mutual InsuranceGurgaon, Haryana, India
View →
PR
Paul Recker
Colleague at Liberty Mutual InsurancePlano, Texas, United States
View →
RM
Raghavenderr M
Colleague at Liberty Mutual InsuranceAtlanta, Georgia, United States
View →
WS
William Segrist
Colleague at Liberty Mutual InsuranceCincinnati, Ohio, United States
View →
DT
Debra Tivnan, Cic
Colleague at Liberty Mutual InsuranceWorcester, Massachusetts, United States
View →
MA
Marvin Alcide
Colleague at Liberty Mutual InsuranceAtlanta, Georgia, United States
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5 education records
Joy Moore education
Master Of Business Administration - Mba
Belmont University - Jack C. Massey College Of Business
Master, Business Administration
Belmont University
Master Of Business Administration (Mba), Concentration In Music Business
Belmont University - Jack C. Massey College Of Business
Bachelor Of Arts, Psychology
North Park University
Education record
Covenant Bible College
FAQ
Frequently asked questions about Joy Moore
Quick answers generated from the profile data available on this page.
What company does Joy Moore work for?
Joy Moore works for Liberty Mutual Insurance.
What is Joy Moore's role at Liberty Mutual Insurance?
Joy Moore is listed as Claims Quality Specialist at Liberty Mutual Insurance.
Where is Joy Moore based?
Joy Moore is based in Carrollton, Texas, United States while working with Liberty Mutual Insurance.
What companies has Joy Moore worked for?
Joy Moore has worked for Liberty Mutual Insurance, Dark Horse Recording/Crow Company, and Crow Company.
Who are Joy Moore's colleagues at Liberty Mutual Insurance?
Joy Moore's colleagues at Liberty Mutual Insurance include Jared Jones, Janelle Zai, Achenafi Asrat, Phillip Bottone, and Shruti Mehndroo.
How can I contact Joy Moore?
You can use AeroLeads to view verified contact signals for Joy Moore at Liberty Mutual Insurance, including work email, phone, and LinkedIn data when available.
What schools did Joy Moore attend?
Joy Moore holds Master Of Business Administration - Mba from Belmont University - Jack C. Massey College Of Business.
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