Joy Mullins is a Customer Service Specialist at Syncro. She possess expertise in customer service, team building, microsoft office, microsoft excel, leadership and 19 more skills. Colleagues describe her as "I worked with Joy as her team lead when she joined the Customer Success team at Recurly. Joy's customer support & enablement skills parlayed well into the CSM role, allowing her to quickly come up to speed. Joy excelled in product knowledge, problem solving, and business solution consulting. She is a natural mentor, and a true 'joy' to have on any team. I would recommend her for any customer facing role in a technology organization." and "Joy Mullins is the most outstanding leader I've ever had the pleasure of working with, as both my manger and colleague. Joy is extremely passionate & dedicated to her work, always willing and available to lend a hand in sharing knowledge, better understanding processes, process improvement & improving the teams overall functioning. Joy is always championing for the customer and her colleagues at any chance she gets, with a layer of human touch - Joy has the amazing ability to put herself in the shoes of both customers & colleagues, in which she truly sees & understands all angles. Due to Joy's ability with relationship building, the outcome is always successful for all parties involved. Being under Joy's leadership taught me so much about the true commitment to customer success - how to be proactive for customers, how to engage on specific topics that were important to customers success on the platform. In addition to ensuring her team was leveled up and equipped with knowledge to support customers & their various requirements & questions that arise during their subscription management journey. Working alongside Joy is an absolutely pleasure & blast."