Joy Musa Email and Phone Number
Experienced IT professional with a focus on IT support and ongoing cybersecurity training. Skilled in providing technical assistance and troubleshooting solutions to optimize IT systems, with a growing expertise in cybersecurity.In IT support, I have a strong background in hardware troubleshooting, software installation and troubleshooting, network configuration, and user training amongst others. I am committed to ensuring the smooth operation of IT infrastructure to support business objectives and delivering excellent customer service.Currently undergoing training in cybersecurity, I am developing skills in Endpoint protection, threat detection, incident response, and risk assessment. I am dedicated to learning and staying updated on the latest cybersecurity trends and developments to better safeguard organizations from cyber threats.Passionate about leveraging technology to drive efficiency and productivity while ensuring the security of IT systems, I am committed to continuous growth and improvement in both IT support and cybersecurity. Let's connect to discuss how my combined expertise in IT support and cybersecurity can benefit your organization.
Nigerian Bulk Electricity Trading Plc
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Cybersecurity AnalystNigerian Bulk Electricity Trading PlcAbuja, Federal Capital Territory, Ng -
Cybersecurity AnalystNigerian Bulk Electricity Trading Plc Jan 2022 - PresentAbuja, Federal Capital Territory, Nigeria-Ensure protection from any form of malware, virus and unwanted access across all NBET’s network, endpoint and IT infrastructure.-Provide first level Technical Support to staff on a daily basis.-Support the IT team in the incorporation and implementation of security during the development stages of new IT projects. -
Regional Ict Support OfficerAbuja Electricity Distribution Company Plc Dec 2019 - Dec 2021Abuja, Nigeria-Provided first level support to the end users of IT devices, software, and infrastructure within the five area offices in the East region of the organization.-Ensured endpoint devices were security compliant (antivirus, DLP, Forescout NAC, Update and Patches).-Provided support to o users in the use of M365, Citrix, VPN, Windows OS/IOS. -
It Support TechnicianAbuja Electricity Distribution Company Plc Sep 2018 - Jul 2019Abuja, Federal Capital Territory, Nigeria-Provided First level IT support to users via Phone, in-person or email.-Deployed endpoint security to all users devices.-Carried out troubleshooting on devices assigned to me within the Service Level Agreement.
Joy Musa Education Details
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University Of IlorinTelecommunication Science -
Upper Credit
Frequently Asked Questions about Joy Musa
What company does Joy Musa work for?
Joy Musa works for Nigerian Bulk Electricity Trading Plc
What is Joy Musa's role at the current company?
Joy Musa's current role is CyberSecurity Analyst.
What schools did Joy Musa attend?
Joy Musa attended University Of Ilorin, Federal University Of Technology Minna.
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