As an assertive person with great communication skills, I am innovative, possess the readiness tolearn and can contribute to a teams’ success as well as lead it. I also diligently execute dutiesallocated to me presenting quality work as per the guidelines.
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Digital Services OfficerNcba GroupKenya
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BankingNcba Group Dec 2022 - PresentNairobi County, Kenya• Drive digital onboarding of clients to ensure attainment of set targets.• Cross sell digital products to both new and existing bank clients.• Solve customer issues ensuring proper customer service while observing SLA.• Use CRM to initiate and maintain customer engagement.
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Customer Service RepresentativeAutomobile Association Of Kenya Jul 2022 - Nov 2022Nairobi, Kenya• Registration of new clients to the company database.• Cross sell various company products to new and existing customers.• Use of company data to renew and maintain membership of clients.
Joy Mwangi Education Details
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Second Class Upper Division -
Bishop Gatimu Ngandu Girls High SchoolKcse -
Self StudyData Science With Python
Frequently Asked Questions about Joy Mwangi
What company does Joy Mwangi work for?
Joy Mwangi works for Ncba Group
What is Joy Mwangi's role at the current company?
Joy Mwangi's current role is Digital Services Officer.
What schools did Joy Mwangi attend?
Joy Mwangi attended Kenyatta University, Bishop Gatimu Ngandu Girls High School, Self Study.
Who are Joy Mwangi's colleagues?
Joy Mwangi's colleagues are Mariamu Musa, Charles Owala, Cpa Duncan Mutuku, Joyce Muthugia, Moses Wauna, Charles Ng'eno, Silvia Wanjiru.
Not the Joy Mwangi you were looking for?
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Joy Wanjiru
Sales & Marketing Strategist | Digital Marketing Expert | Brand Influencer | Executive Administrator | Software DeveloperNairobi County, Kenya -
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Joy Mwangi
Experienced Customer Care Specialist | Resolving Issues | Enhancing Customer ExperienceNairobi County, Kenya -
Joy Mwangi
Head Of Business Development | Fmcg Retail | Fintech | Fulfillment-Logistics | Market Commercial SpecialistKenya
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