Joy.O A. Email and Phone Number
Joy.O A. personal email
- Valid
Seasoned Senior Scrum Master and Project Manager with 9 years of experience driving successful Agile transformations and delivering high-impact projects across diverse industries, including technology, finance, healthcare, and e-commerce. Proven track record of guiding cross-functional teams to achieve exceptional results through effective Agile methodologies and best practices.Throughout my career, I have consistently demonstrated the ability to lead complex projects from inception to completion, leveraging Agile frameworks such as Scrum, Kanban, and SAFe (Scaled Agile Framework). My expertise lies in fostering collaborative environments that promote innovation, efficiency, and continuous improvement.
Citizens
View- Website:
- citizensbank.com
- Employees:
- 16384
-
Agile Delivery ManagerCitizens Jul 2022 - PresentRhode Island, United StatesSpearheaded cross-functional teams in the agile delivery of complex projects at Citizens, ensuring timely execution and adherence to corporate standards while fostering a collaborative environment that encouraged continuous improvement and innovation.• Led Agile teams through complex public cloud migration initiatives, successfully transitioning 500+ applications to AWS, resulting in a 40% reduction in infrastructure costs and a 30% improvement in system scalability.• Orchestrated the implementation of CI/CD practices and lean methodologies, integrating QA practices throughout the software development lifecycle. This comprehensive approach led to a 60% reduction in deployment issues and a 40% improvement in code quality across multiple concurrent projects.• Facilitated cross-functional collaboration between development, operations, and security teams during cloud migrations, leading to a 50% improvement in compliance adherence and a 30% increase in overall project success rates.Developed and implemented a robust risk management framework, proactively identifying and mitigating potential impediments across 5 concurrent product streams. This initiative led to a 60% reduction in project delays and a 30% improvement in overall product quality.Orchestrated the implementation of Data Platform for AML compliance, enabling processing of 1 million transactions per second with a latency of less than 50 milliseconds.• Led cross-functional Agile teams in delivering complex cybersecurity projects, including implementation of Identity and Access Management (IAM) solutions and Cloud Security architectures for enterprise-level organizations. -
Safe Agile ConsultantMeijer Mar 2022 - Jun 2022Grand Rapids, Michigan, United Statesinto a centralized SAP S4 platform, enhancing enterprise-wide financial reporting and analysis.• Enhanced program predictability and optimized delivery by mentoring teams in Agile practices, resulting in improved process efficiency and the successful adoption of Agile methodologies.• Implemented a robust system for tracking and managing Agile development using ADO, Tableau, and Wiki, driving the accurate measurement of team performance and ensuring adherence to project timelines.• Fostered collaboration and strategic alignment by working with Product Managers and stakeholders to prioritize backlogs and by coaching leadership to support Agile practices during critical planning events.• Led multiple technical Scrum teams in delivering high-quality digital solutions using .NET and Java-based web applications, resulting in a 40% increase in team velocity and a 30% reduction in technical debt across 5+ years of experience.Led organizational change initiatives to enhance Agile adoption, conducting workshops and mentoring sessions that improved team self-organization capabilities by 70% -
Senior Project ManagerUnited Wholesale Mortgage Aug 2020 - Mar 2022Pontiac, Michigan, United StatesCoached and mentored cross-functional teams in Agile and Waterfall methodologies to enhance self-organization and efficiency.• Led the development and implementation of long-term IT/OT roadmaps, aligning with lean manufacturing principles and productivity goals.• Facilitated Agile ceremonies and promoted continuous improvement, contributing to the team's ability to meet project milestones and deliverables.• Directed the establishment of a data integration strategy, securing financial support and ensuring compliance with DOD quality standards. • Orchestrated the adoption of DevOps practices in conjunction with cloud migration, resulting in a 60% reduction in deployment time and a 45% decrease in post-migration incidents through improved automation and monitoring. -
Safe Scrum Master/ Project ManagerCigna Dec 2018 - Jul 2020Mclean, Virginia, United StatesCollaborated with a range of interdisciplinary teams to deliver complex cross-functional projects, ensuring integration and compliance across clinical product, digital marketing, analytics, finance, and legal sectors.• Led and improved organizational project delivery models, establishing best practices and providing mentorship to junior Scrum Masters, enhancing team agility and project governance.• Managed comprehensive project plans from inception to closure, ensuring alignment with market delivery timelines, financial analysis, and reporting mechanisms for optimal organizational performance.• Provided servant leadership for two Agile Release Trains, championing SAFe core values and facilitating continuous improvement, while maintaining clear communication of progress, risks, and dependencies to stakeholders at all levels. -
Senior Scrum Master/ Project ManagerShell Apr 2016 - Dec 2018Houston, Texas, United StatesFacilitated workshops for product owners and team members to improve their understanding and application of user story development in accordance with INVEST criteria, while providing coaching on project governance, value capture, and ROI.• Developed and delivered a tailored agile principles training program, enhancing team capacity to integrate these concepts into daily operations, and managed project deliverables within established timelines and scope.• Served as a liaison between business stakeholders, technical teams, and external partners, fostering effective communication and aligning priorities; provided agile and SAFe methodology coaching to enhance team performance and drive a value stream mindset.• Spearheaded the adoption of Scaled Agile Framework (SAFe) principles, coaching teams to consistently improve velocity and quality. Efforts resulted in a 45% reduction in time-to-market for new features and a 25% increase in overall product quality.• Implemented tailored Scrum practices for cloud migration projects, improving team velocity by 35% and reducing migration timeframes by 25% across multiple concurrent workstreams. -
Safe Scrum MasterCapital One Jul 2014 - Apr 2016Mclean, Virginia, United StatesFacilitated cross-functional team initiatives for a network log parser system, enhancing security features in mobile applications by integrating fingerprint technology alongside traditional passcodes.• Applied Agile methodologies to reduce time-to-market by 30% for new product features, ensuring effective project milestone achievement through comprehensive plans and stakeholder collaboration.• Established and managed a Scrum framework, utilizing Jira dashboards to track progress, while fostering communication among team members and stakeholders to maintain alignment with project goals.
Joy.O A. Education Details
-
Bachelors Of Management
Frequently Asked Questions about Joy.O A.
What company does Joy.O A. work for?
Joy.O A. works for Citizens
What is Joy.O A.'s role at the current company?
Joy.O A.'s current role is Senior Scrum Master A CSM | SAFe Scrum Master |Agility Transformation | Project Management |PMP |IT Project Management | RTE.
What is Joy.O A.'s email address?
Joy.O A.'s email address is jo****@****ail.com
What schools did Joy.O A. attend?
Joy.O A. attended University Of Buea.
Who are Joy.O A.'s colleagues?
Joy.O A.'s colleagues are Shari Goldstein, Melissa L'etoile, Mary Marsh, Orlando Morales, Jeffrey Chaves, Jayne Devol, Nicole Stoner.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial