Joy Olanma Samuel is a dynamic Project Lead with expertise in strategic planning, customer service management, administrative management and event coordination. She excels in team leadership and resource management, ensuring project goals are achieved efficiently. Joy is a History and Political Science graduate with a good background in Business Management and Entrepreneurship, as well as basic educational credentials in Project Management and Human Resource Management, and an extensive experience in Customer Service Management. Areas of expertise include Customer satisfaction, People Management, Graphics Design and Project Management. Joy has successfully managed customer service teams, organized several events, and driven sales through innovative strategies. She is highly skilled in communication, adaptability, and problem-solving, making her an asset in management and event-hosting roles.