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Joy Ocheja, Csm® Email & Phone Number
IT Service Desk Supervisor
at
Retail Supermarkets Nigeria limited
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Service Desk Supervisor
Location
Lagos State, Nigeria, Nigeria
Company size
Who is Joy Ocheja, Csm®? Overview
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Quick answer
Joy Ocheja, Csm® is listed as IT Service Desk Supervisor at Retail Supermarkets Nigeria limited, a company with 188 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Joy Ocheja, Csm®.
Joy Ocheja, Csm® previously worked as Market Intelligence Officer Nigeria at Kt&G and Operations Admin at Transform Africa Limited. Joy Ocheja, Csm® holds Bachelor Of Science - Bs, Oil, Gas And Energy Management from Global Wealth University.
Company email context
Email format at Retail Supermarkets Nigeria limited
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Retail Supermarkets Nigeria limited
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Profile bio
About Joy Ocheja, Csm®
I am an operations and market intelligence professional with over 5 years of experience specializing in IT service management, support desk operations, and market research. My career has been shaped by a passion for driving process improvements, optimizing workflows, and delivering measurable results that enhance operational efficiency and customer satisfaction.
Current workplace
Joy Ocheja, Csm®'s current company
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Retail Supermarkets Nigeria Limited
6 roles
Joy Ocheja, Csm® work experience
A career timeline built from the work history available for this profile.
Market Intelligence Officer Nigeria
Current-Conducted targeted field visits and data collection initiatives, delivering critical insights that shaped product positioning strategies and drove a 10% increase in market share for newly launched products.-Analyzed consumer feedback to produce actionable insights, resulting in enhancements to product offerings that aligned with market trends.
Feb 2024 - Present
Operations Admin
Current-Developing and managing comprehensive project documentation, such as bids, bills of material, and technical specifications, improving resource allocation accuracy by 25%.-Supporting clients in networking, access control maintenance, and Cisco Meraki solutions to ensure efficient service delivery and reliable system performance.
Jul 2023 - Present
Team Lead, Project Phoenix (Rsnl)
- Directed cross-functional teams (Teams A, B, and C) at Lab Isolo, delivering hands-on training on device operations, including the installation of drivers for Windows, Unix, OPOS, and other systems, ensuring seamless deployment and functionality. - Led Team C’s support desk operations, efficiently logging and resolving over 500 technical issues for.
Mar 2024 - Dec 2024
Sales And Marketing Representative
-Ensured high customer satisfaction by closely monitoring goods and promptly addressing customer queries.-Cultivated strong relationships with key clients in the assigned territory, resulting in meeting and exceeding monthly and quarterly sales targets.-Demonstrated an in-depth understanding of product offerings and market trends, providing excellent.
Nov 2021 - Nov 2022
Field Researcher
-Performed comprehensive research and data collection on blue-collar jobs in urban areas, employing various methods such as surveys and interviews.-Worked in a team of professionals to analyze the collected data and generate actionable insights for clients, facilitating improved employment opportunities in urban settings.
Jan 2021 - Apr 2021
2 education records
Joy Ocheja, Csm® education
Bachelor Of Science - Bs, Oil, Gas And Energy Management
Global Wealth University
O-Level, Computer Science, Mathematics, French
Command Day Secondary School, Ojo
FAQ
Frequently asked questions about Joy Ocheja, Csm®
Quick answers generated from the profile data available on this page.
What company does Joy Ocheja, Csm® work for?
Joy Ocheja, Csm® works for Retail Supermarkets Nigeria limited.
What is Joy Ocheja, Csm®'s role at Retail Supermarkets Nigeria limited?
Joy Ocheja, Csm® is listed as IT Service Desk Supervisor at Retail Supermarkets Nigeria limited.
Where is Joy Ocheja, Csm® based?
Joy Ocheja, Csm® is based in Lagos State, Nigeria, Nigeria while working with Retail Supermarkets Nigeria limited.
What companies has Joy Ocheja, Csm® worked for?
Joy Ocheja, Csm® has worked for Retail Supermarkets Nigeria Limited, Kt&G, Transform Africa Limited, Dr Technologies Ltd, and Wabi Project.
How can I contact Joy Ocheja, Csm®?
You can use AeroLeads to view verified contact signals for Joy Ocheja, Csm® at Retail Supermarkets Nigeria limited, including work email, phone, and LinkedIn data when available.
What schools did Joy Ocheja, Csm® attend?
Joy Ocheja, Csm® holds Bachelor Of Science - Bs, Oil, Gas And Energy Management from Global Wealth University.
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