Joy Okorie Email and Phone Number

As an Outbound Customer Service Representative: I am charged with the responsibility of listening to customers complaints, empathizing and resolving network issues, then empowering customers with complete information to avoid repeat calls thereby providing responses that enhanced customers' overall experience with the brand. As an Inbound Customer Service Representative:I was charged with the responsibility of Initiating calls to engage customers to link their NIN based on Nigerian Communications Commission directive. I utilized persuasive communication to ensure customers promptly linked their NIN, preventing line blockages. Proficiently used applications for effective customer engagement.

Write and edit a wide range of content, including editorials, news, features, health articles, sports, wakabout, enteratainments, blog posts and social media copy.uiaclaspress.wordpress.com

Proactive engagement with clientUpdate incomplete documentationSupport to agent at almost 2 hours timimgWork with sales Executive to produce effective result.Interpersonal communication

Get clients to sign up pn the platform and provide good customer service.Build a personal and professional relationship with clients.