Joy Umeh Email & Phone Number

Alberta, Canada

• Performed deep-dive analysis to answer ad-hoc questions and support decision-making processes.• Developed and maintained key performance indicator (KPI) dashboards in Power BI to track business performance. Track and report on the performance of individual products and product categories.• Identified trends, patterns, and anomalies in data to uncover insights and opportunities for optimization.• Collaborated with cross-functional teams to translate business needs into actionable data insights.• Provided data-driven recommendations to optimize business processes and decision-making.

Lagos State, Nigeria

• Assisted in the implementation of BI tools, which increased report efficiency by 10%• Increased data analysis output efficiency by 15% through data validation and quality assurance practices, monitored customers reviews and feedback using google analytics and address issues promptly.• Developed and maintained interactive dashboards in Tableau to track marketing campaign performance, enabling data-driven marketing decision and understanding of business metrics. • Managed data extraction and transformation processes using SQL and Excel, ensuring data integrity for analysis.• Identified trends, patterns, and anomalies in data to uncover insights and opportunities for optimization.

Ekiti State, Nigeria

• Helped in utilizing SQL queries to retrieve, manipulate, and analyze data from relational databases for business insights.• Assisted in the development of advanced analytics models, forecasting sales with 90% accuracy• Helped in creating an algorithm that predicted user behavior, improving targeted marketing• Participated in creating data visualizations using Power BI, which led to an improved understanding of data patterns