Joy Quintero - Barta Email & Phone Number

Through innovation, due diligence, effective follow-through, and my drive to exceed organizational goals, I help businesses promote scalability, sustainability, and profitability. Throughout my multifaceted experience in administrative support, property management, resource management, and customer service, I drive growth and develop business opportunities.In my career, I have held a proven track record in establishing continuous improvements while promoting an optimal performance culture, dynamic operations, and execution, resulting in a marking increase in the business bottom line that enabled the company’s figure to excellence. I have a track record of success in supporting corporate clients to meet their housing needs and goals. I am innovative in establishing and implementing process improvements, with superb communication, organizational, and customer-centric skills, promoting a solid sense of ownership and an outcome-oriented mindset.Through my results-focused approach, I have achieved the following proficiencies in my career:• Improved customer survey satisfaction from 45% to 85% by tracking, addressing, and resolving customer service tickets.• Enhanced revenue growth and customer footprint by increasing apartments managed from 75 to 400 within the 1st year. • Promoted customer engagement and sales by innovating customer acquisition and retention strategies.• Conceptualized and implemented significant cost reductions by budgeting expenses, overhead, and supplies.My constant drive is to support businesses attain their business goals and objectives through innovation, out-of-the-box strategies, and seasoned administrative support expertise. If you share the same mission and values as myself, feel free to connect with me here on the platform or via e-mail at joy_barta2003@yahoo.com.Expertise: Administrative Support, Property Management, Facilities Management, Safety Management, Resource Management, Communications & Correspondence, Medical Claims, Budget Administration & Cost Reductions, Research & Documentation, Scheduling & Calendar Management, Email Management, Inbound Phone Call Management, Coaching & Training, Presentations & Spreadsheets, Reports Generation, Policies & Regulations Compliance.

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  Operations Manager

  Churchill Living

  Feb 2017 - Present