Senior Account Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Joy Risso Email & Phone Number
Senior Account Manager | Specializing in Strategic Partnerships, Client Engagement & Marketing Solutions
at
AME Learning
2 work emails found
@wiley.com
1 phone found area 201
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Account Manager | Specializing in Strategic Partnerships, Client Engagement & Marketing Solutions
Location
Orlando, Florida, United States
Who is Joy Risso? Overview
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Quick answer
Joy Risso is listed as Senior Account Manager | Specializing in Strategic Partnerships, Client Engagement & Marketing Solutions at AME Learning, based in Orlando, Florida, United States. AeroLeads shows a work email signal at wiley.com, phone signal with area code 201, and a matched LinkedIn profile for Joy Risso.
Joy Risso previously worked as Senior Account Manager at Ame Learning and Senior Sales Associate at Visionary Webdz. Joy Risso holds Bachelor'S Degree, Accounting from University Of South Florida.
Company email context
Email format at AME Learning
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{first}.{last}@wiley.com
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AeroLeads found 2 current-domain work email signals for Joy Risso. Compare company email patterns before reaching out.
Profile bio
About Joy Risso
As a Senior Client Manager, with expertise in sales, digital marketing and client relations, I excel in fostering positive customer experiences and driving business growth. I have a proven track record of delivering optimal solutions that enhance customer satisfaction and loyalty.I am skilled in providing strategic guidance, managing escalations, and collaborating cross-functionally with internal and external stakeholders. My mission is to unlock customer success and value by understanding client needs, challenges, and goals, and by aligning them with the right products and services.
Listed skills include Publishing, Marketing, Salesforce.Com, Content Development, and 20 others.
Current workplace
Joy Risso's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles · 26 years
Joy Risso work experience
A career timeline built from the work history available for this profile.
Senior Sales Associate
Current
Dec 2024 - Present
Senior Client Manager
May 2021 - May 2023
Digital Solutions Manager
John Wiley & Sons
Oct 2019 - May 2021
Specialized Account Manager
- Identify, prioritize, track, and close sales opportunities, achieving 116% of Annual sales target in 2017, 112% Fiscal Year 2018 and 106% in Fiscal Year 2019.
- Awarded Top Five Sales Rep of the Year for 2017
- Manage a territory of 350 accounts as a hybrid Sales Rep, working inside as well as in the field
- Build relationships with faculty members and department chairs to develop an understanding of customers’ needs
- Develop and maintain a high level of knowledge about Wiley’s products and services to determine effective solutions that will enhance the teaching experience and improve student outcomes
- Interact with sales, marketing, editorial and external customers
Jan 2017 - Oct 2019
Account Manager, Enterprise Learning Solutions
- Manage a territory of over 1,000 accounts in the for-profit sector, achieving 112% of sales goal in 2008, 107% in 2009, 104% in 2010 and continuing to increase sales year over year in 2011-2014
- Develop relationships with instructors, Program Directors, Deans and Curriculum Developers to maintain Wiley business and seek out new opportunities
- Manage rolls and course map Wiley products to specific program and course objectives
- Work with marketing team to develop and deploy email campaigns and newsletters
- Manage digital transformations and customize eBook delivery and billing
- Work with third party vendors to manage distribution of digital products
Jul 2008 - Jan 2017
Inside Sales And Marketing Representative
- Manage inside sales territory during a corporate restructure and sale
- Design and implement sales and marketing strategies in the traditional and career markets, exceeding goal expectations
- Provide sales support for field representatives including Microsoft Office technical support
Aug 2006 - Aug 2008
Sales Representative, Orlando Region
- Design and implement sales and marketing strategies, achieving 114% of sales goal in 2005
- Territory management and planning
- Conduct daily sales calls to professors and Program Deans to generate new business
- Market and host on-campus events and facilitate technology demonstrations
- Work with Bookstore Managers to ensure timely delivery and proper product placement for first day of class
Aug 2006 - Aug 2008
Marketing Specialist
Raymond James
- Design, edit and publish educational materials such as client brochures, Financial Advisor Reference Guides and departmental newsletters
- Develop and maintain intranet sites for seven departments under the Customer Operations group
2002 - 2003
~1 yr
Project Specialist
Raymond James
- Manage complex projects through the process of research, development and implementation relating to the client statement production process for the firm
- Lead customer and Financial Advisor focus groups to improve company processes
- Respond to system updates and issues, procedures, regulatory changes and industry trends
- Collect and analyze statistical data and create reports for use by Senior Management
2000 - 2002
~2 yrs
2 education records
Joy Risso education
Bachelor'S Degree, Accounting
University Of South Florida
Associate Of Arts - Aa
St. Petersburg College
FAQ
Frequently asked questions about Joy Risso
Quick answers generated from the profile data available on this page.
What company does Joy Risso work for?
Joy Risso works for AME Learning.
What is Joy Risso's role at AME Learning?
Joy Risso is listed as Senior Account Manager | Specializing in Strategic Partnerships, Client Engagement & Marketing Solutions at AME Learning.
What is Joy Risso's email address?
AeroLeads has found 2 work email signals at @wiley.com for Joy Risso at AME Learning.
What is Joy Risso's phone number?
AeroLeads has found 1 phone signal(s) with area code 201 for Joy Risso at AME Learning.
Where is Joy Risso based?
Joy Risso is based in Orlando, Florida, United States while working with AME Learning.
What companies has Joy Risso worked for?
Joy Risso has worked for Ame Learning, Visionary Webdz, Rizepoint, John Wiley & Sons, and John Wiley And Sons.
How can I contact Joy Risso?
You can use AeroLeads to view verified contact signals for Joy Risso at AME Learning, including work email, phone, and LinkedIn data when available.
What schools did Joy Risso attend?
Joy Risso holds Bachelor'S Degree, Accounting from University Of South Florida.
What skills is Joy Risso known for?
Joy Risso is listed with skills including Publishing, Marketing, Salesforce.Com, Content Development, Email Marketing, Leadership, Sales Presentations, and Account Management.
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