Joy Sim Email & Phone Number

Chicago, Illinois, US

About West MonroeWest Monroe is a national consulting firm that was born in technology but built for business—partnering with companies in transformative industries to deliver real, measurable results. Technology is who we are, it is not something we bolted on overnight, and we believe it is one of the greatest enablers of business value. That’s why we.

Chicago, Illinois, US

Mclean, Virginia, US

• (Acquired by West Monroe in November 2020)Provided consulting and advisory services to Fortune 500 and select middle-market companies on critical operations issues such as: strategic sourcing (ITO/BPO), vendor.
• Developed a Supplier Management Framework operating model at a Fortune 50 company, and implemented best practice recommendations from an in-depth assessment of Supplier Relationship Management processes

Mclean, Virginia, US

• Conducted a current state assessment of Supplier Relationship Management processes at a Fortune 50 company, and created a roadmap to remediate gaps and implement recommended best practices. The goal is to deliver a.
• Developed 5 outcomes-based bids for in-flight Application Development projects to deliver over $6M in savings and higher quality of service for the client; also introduced a unique and repeatable contractual framework.
• Implemented a $50M competitive RFP bid for the healthcare client to transform their contract labor staffing model into managed services across 6 IT towers, improving the level of service and shared risk ownership.
• Conducted vendor assessment and strategy for a $500M healthcare client to identify 25%-40% savings in spend across IT towers

Mclean, Virginia, US

• Transformed IT infrastructure at a large healthcare company (>$15 billion annual revenue)
• Built a hybrid cloud IT environment from a legacy siloed environment to reduce costs and shorten provisioning time from months to hours
• Established expertise in Data Center technology – Compute, Network, Storage, and Backup, specifically in IaaS technology, converged and hyperconverged infrastructure
• Created competitive bids and RFx for IT transformation projects, reviewing contracts and negotiating with IT vendors for >50% cost savings
• Managed implementation of >10 transformation projects concurrently, developing budgets and reporting to client executives
• Conducted benchmark testing across 4 IT vendors on converged/hyperconverged infrastructure, with expertise on product differentiation across key OEM server, storage and network products, and advised on the pros and.

• Conducted market and competitor analysis to identify market requirements for two new security products
• Benchmarked current products against competitor products, comparing features and costs across the market
• Prepared customer requirement specifications for the new products, managing the product introduction process

Berkeley, California, US

• Worked on a sustainability study for a Fortune 500 biotechnology company
• Analyzed environmental and financial impacts of potential lab waste recycling solutions
• Created a life cycle analysis of recommendations, which will be implemented by the client

Berkeley, California, US

• Consulting for businesses and organizations that have a social or environmental impact
• Part of a 5-member consulting team that conducted an intake expansion study for a returning non-profit environmental education organization
• Key Deliverables include:1) External Trend and Competitor analysis2) Surveys and Case Study analysis3) Market Demand Forecast model4) Financial analysis (comparing cost and revenue for feasibility of expansion)5).

Singapore 179434, SG

• Conducted a comprehensive review of the Online Reporting Centre website, an online platform for citizens to report municipal incidents to the government
• Developed a presentation and 61-page report recommending ORC’s expansion into a one-stop reporting platform, proposing its scope, positioning, key features, rebranding and publicity
• Project deliverables are currently being used to improve Singapore’s e-Government service for the next 10 years

• Co-managed a 5-member consulting team that collaborated on a project for an Australian client seeking to enter the US market.
• Key Deliverables include:1) Industry Research and Competitor Analysis report: 250-page in-depth report2) Best Practices recommendation3) Business Model comparison and recommendation4) Product Offering and Pricing 5).

• Part of a 5-member consulting team that collaborated on a project for a start-up client.
• Key Deliverables include:1) Competitor Analysis report: 120-page in-depth report2) Marketing Strategy and Current Practices analysis3) Product Pricing and Packaging4) Hiring Strategy

• Part of a 4-member consulting team that collaborated on a project for a research foundation client.
• Key Deliverables include:1) Benchmarking study: 100-page in-depth report2) Development of Metrics and Determinants of Success3) Industry Research 4) Client and Competitor comparison5) Best Practices recommendation

Singapore, Singapore, SG

• Developed strategies aimed at improving productivity for the General Manufacturing sector in Singapore
• Interned under Manufacturing and Engineering Division1) Researched extensively on Marine industry and German market potential2) Evaluated company grant applications3) Liaised with government agencies, associations and.

Master Of Science (Ms), Management Science And Engineering

Bachelor Of Science (B.S.), Engineering Physics

Education record

Education record