Joy Steed Email & Phone Number

North Canton, Ohio

Facilitate the success of our service engagements by working closely with all levels of associates and teams, and the focal point for project problem resolution and escalation.Creating, maintaining and distributing Project schedules and spreadsheets.Interfacing daily with Project Team and Branch AssociatesGenerating & distributing technician packets (project specific instructions & customer deliverables)Acquiring hourly / daily status and generating reportsTracking product / deliverablesEscalating IssuesParticipating in customer meetings as neededPerforming project specific activities to include but not limited to:Coordinating daily activities of Customer Service Engineers, Job Site Coordinators, and Subcontractors.Assisting in the development of project plan (e.g., schedule, deliverables, project status reports)Ensuring the acceptance of project deliverables are consistent with customer expectationsReceiving formal sign off from customer as related to project deliverablesAssisting in the creation of timely, accurate and complete project reports for account team and project management.

Akron, Oh

Liaising and networking with a range of stakeholders including customers, colleagues, suppliers, and partner organizations.Develop marketing plans and build campaigns for each report title using existing and new prospect data.Research contacts and new data to market relevant report titles.Develop different lead generation tactics for report sales team.Liaising with designers, printers, and other suppliers.Coordinating product representation at conferences, seminars and exhibitions.Identifying new partners (magazines and associations) to expand our reach.Evaluation of marketing campaigns using tracking and analytical software.Working within agreed budgets and timelines.Use of digital marketing best practices across multiple platforms.Tracked key metrics and developed spreadsheets and data models.Coordinated with social media, public relations and other teams to execute product introductions.Write engaging and successful marketing, advertising and website copy.

Canton, Oh

Managed company standards for all marketing collateral and oversaw consistent application.Would consistently collaborate with management, sales, and training to successfully create and maintain email campaigns and marketing automation.Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns.Create, execute, and measure CRM, and email strategies utilizing Hubspot Reporting and ActiveCampaign.Responsible for the successful onboarding of ActiveCampaign.Evaluate and improve marketing activities through segmentation, testing, targeting, and contact optimization.Responsible for the creation of cross-promotional email content to increase sales.Create strategies for email list growth while maintaining list quality.Coordinated with social media, public relations and other teams to execute product introductions.Responsible for setting up all marketing automation across multiple platforms.Boosted conversion rates by 3% through innovative customer relationship building, SEO best practices, and web content strategy.

Canton, Ohio Area

Planned and coordinated attendees for job fairs, including logistics and the shipment of materials.Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.Designed billboards, flyers, newspaper ads and social media advertising with design/ graphics programs.Drafted engaging, accurate and effective media content for use in email campaigns, press releases, social media, and company website.Created and maintained company web pages using HTML and CSS.Collaborated with the sales team to increase brand awareness and enhance business development by building and maintaining relationships with more than 200 key accounts.Preserved brand integrity by monitoring the consistency and quality of marketing content.Generated new sales leads through email marketing, blog posts, and social media.Defined and tracked campaign effectiveness and adjusted strategies accordingly.

Bachelor Of Business Administration (Bba), Marketing

Activities and Societies: LeadershipDean's List

Education record

Activities and Societies: Cheerleading, Diving, Leadership, Spanish Club