Joy Apple Email & Phone Number

Analyze, design, and develop innovative intranet solutions for customers, focusing on SharePoint Online and Microsoft Teams, utilizing Yammer and other M365 tools as needed.Leverage Microsoft 365 suite of tools, including Microsoft Viva, to give clients ‘Modern Workplace’ experiences for employees, improving collaboration while streamlining.

Establish client requirements and deliver strategic recommendations through Deployment Planning workshops. Provide sales team with expert guidance on sales and pre-sales client calls utilizing knowledge of MS Teams, SharePoint, and Microsoft 365. Obtain user stories and requirements for business process implementation and information architecture. Deliver.

Bartlesville, OK

• Work with SharePoint Team Leads and Business Analysts to ensure feasibility of requested proposals in SharePoint
• Assist Resource Managers to properly staff and assign roles on projects
• Interface with Business Analysts and Project Managers to ensure projects stay on time and budget
• Create and manage test cases for SharePoint projects
• Act as SharePoint subject matter expert and advise BAs and PMs on SharePoint capabilities

Edmond, Oklahoma

Tulsa, Oklahoma

• On-site and remote consulting services for Oil and Gas clients
• Develop requirements for projects by meeting with technical and business teams
• Business process mapping to help determine best roadmap for ECM
• Workflow development
• Technical Training

Huntsville, Alabama Area

• On-site Summit 7 resource for consulting, training and user adoption at QuikTrip Corporation
• Design and implement document management solutions using out of the box functionality and workflow
• Nintex workflow design
• Site and Site Collection Architecture for corporate intranets and public facing sites
• ECM taxonomy for SharePoint implementations
• Develop requirements for projects by meeting with technical and business teams

• Provide Instructor-led training for SharePoint Power End User 2010 and 2013 and InfoPath 2010
• Deliver training materials and real-word SharePoint experience to classes ranging in size from 6 to 20 students
• Time in class focuses on lab/training material instruction but also encourages students to ask questions and look at new ways to accomplish business tasks
• Managed and edited courseware

Built and maintain SharePoint 2010 farm and all sites. Oversee the health of TBE’s 2007 SharePoint farm and maintain the various SharePoint Sites throughout the environment. Work with Program Managers and Power End Users to develop and implement business solution utilizing SharePoint.Create Web Applications, Site Collections and sites as required.Provide.

Answer incoming calls and e-mails to the IST Help Desk. Troubleshoot computer or printer issues over the phone or via e-mail when possible. Follow up with face-to-face support if necessary. Assist MIS with creating and managing SharePoint user accounts for TBE and TSI SharePoint groups. SharePoint site collection administration for the IST Help Desk..

Identify and address customer needs by providing a wide variety of in-branch services such as opening new accounts, performing money transfers, receiving loan payments, and selling/buying foreign currency.Resolve customer problems through direct personal action, referral to alternative branch or through other bank resources. Enhance customer relationships.

Education record

Degree, Information Technology