Joy Tan

Joy Tan Email and Phone Number

Senior Program Officer @ NSW Department of Education
Sydney, NSW, AU
Joy Tan's Location
Greater Sydney Area, Australia
About Joy Tan

Experienced Projects and Programs manager with a demonstrated history of working in the government administration industry. Skilled in Analytics, Communication, Stakeholder Engagement and Project Management. Strong community and social services professional graduated from University of NSW.

Joy Tan's Current Company Details
NSW Department of Education

Nsw Department Of Education

View
Senior Program Officer
Sydney, NSW, AU
Employees:
35062
Joy Tan Work Experience Details
  • Nsw Department Of Education
    Senior Program Officer
    Nsw Department Of Education
    Sydney, Nsw, Au
  • Nsw Department Of Education
    Senior Project Officer
    Nsw Department Of Education Aug 2022 - Present
  • Nsw Department Of Education
    Programs Coordinator, Early Childhood Education
    Nsw Department Of Education Nov 2021 - Aug 2022
  • Nsw Department Of Education
    Senior Project Officer, Early Childhood Education Programs
    Nsw Department Of Education Mar 2022 - May 2022
  • Nsw Department Of Communities And Justice
    Senior Business Support & Assistant Project Officer
    Nsw Department Of Communities And Justice Dec 2020 - Nov 2021
  • Nsw Department Of Communities And Justice
    Projects Support Carers Register
    Nsw Department Of Communities And Justice Jan 2020 - Dec 2020
  • Department Of Communities And Justice
    Business Partner Projects Graduate, Partnering Communities
    Department Of Communities And Justice Aug 2019 - Dec 2019
  • Department Of Justice Nsw
    Graduate Project/Policy Officer (Juvenile Justice)
    Department Of Justice Nsw Feb 2019 - Jul 2019
    Sydney, Australia
    Key Responsibilities:• Engage and Analyse key information from stakeholder consultation sessions as part of the High Risk Behavioural Strategy (HRBS).• Provide administrative and project support to project team as part of the HRBS project. • Analyse findings from Juvenile Justice 2022 Plan evidence notes and collate them into the relevant evidence packs.• Edit and proof read any briefs, ministerial documents, business case and reports.• Take minutes and write meeting… Show more Key Responsibilities:• Engage and Analyse key information from stakeholder consultation sessions as part of the High Risk Behavioural Strategy (HRBS).• Provide administrative and project support to project team as part of the HRBS project. • Analyse findings from Juvenile Justice 2022 Plan evidence notes and collate them into the relevant evidence packs.• Edit and proof read any briefs, ministerial documents, business case and reports.• Take minutes and write meeting agendas for project team meetings.• Research and review existing literature relevant to youth justice behavioural management and the HRBS project.• Design Communications and advertising for charity/non-profit social events for Youth Justice Division in head office (E.g. Cancer council morning tea, International women’s day morning tea).Key Achievements:• Assisted in consultation sessions with frontline and community workers in Juvenile Justice NSW and extracted key themes around the operational and service landscape of the Juvenile system which drove and informed an evidence based business case for the High Risk Behavioural Strategy project.• Research existing reports on youth justice behavioural management across different states in Australia and extracted key information into an evidence sheet which informed the recommendations for the HRBS project. Show less
  • Nsw Telco Authority
    Graduate Policy Officer
    Nsw Telco Authority Aug 2018 - Feb 2019
    Sydney, Australia
    Policy and Exec Office team in NSW Telco AuthorityKey Responsibilities:• Prepare and write ministerial documents including House Folder Notes and Briefs.• Draft written materials such as information and fact sheets during implementation phase of the new Government Telecommunications act.• Manage the Telco briefs email folder.• Manage and analyse stakeholder submissions and comments on the draft bill.• Collaborate with the communications team to write updates on… Show more Policy and Exec Office team in NSW Telco AuthorityKey Responsibilities:• Prepare and write ministerial documents including House Folder Notes and Briefs.• Draft written materials such as information and fact sheets during implementation phase of the new Government Telecommunications act.• Manage the Telco briefs email folder.• Manage and analyse stakeholder submissions and comments on the draft bill.• Collaborate with the communications team to write updates on the progress of the Government Telecommunication legislative review process.• Oversee and manage the records management system for the team.• Develop graphic and communication content for internal events and charity drives as part of the social committee at NSW Telco Authority.Key Achievements:• Review stakeholder feedback with the NSW Government Telecommunications draft Bill 2018 and developed tailored responses which were communicated to stakeholders to address and clarify their key concerns and misinterpretation with the Bill. • Liaise with relevant subject matter experts internally and across agencies to develop a legislative compliant policy guideline around privacy, access, retention and maintenance of business phone records at the Network Operations Control Centre (NOCC).• Compare and contrast the old and new Government Telecommunication act to extract all the new terminologies and key legislative changes and define them in a fact and information sheet for both internal and external stakeholders.• Research records management practices and framework which informed the design process of a new G Drive structure for the team, and has increased efficiency and reduce duplication/clutter around the team’s record and file storage practices after implementation.• Research online learning modules on Plain English and engaged in a Plain English workshop and developed written materials (Fact Sheet) and presentation content for a “Writing in Plain English” Lunch and Learn session. Show less
  • Department Of Justice Nsw
    Graduate Project Officer
    Department Of Justice Nsw Feb 2018 - Aug 2018
    Sydney, Australia
    NSW Department of Justice- Strategic HR Talent and Leadership Development (TLD)Key Responsibilities:• Analyse primary and secondary qualitative data regarding existing leadership skills and gaps as part of the new leadership program project.• Coordinate and provide administrative support for various events such as Think Thank Focus Groups and the Manage Link conference.• Develop an evaluation framework guidebook for the evaluation phase of the new leadership program… Show more NSW Department of Justice- Strategic HR Talent and Leadership Development (TLD)Key Responsibilities:• Analyse primary and secondary qualitative data regarding existing leadership skills and gaps as part of the new leadership program project.• Coordinate and provide administrative support for various events such as Think Thank Focus Groups and the Manage Link conference.• Develop an evaluation framework guidebook for the evaluation phase of the new leadership program project.• Write role descriptors for new roles being hired within the team.• Interview Panellist for the Correctional officer’s assessment centre.• Assist in writing reports and documents where needed and appropriate.Key Achievements:• Analyse all primary and secondary qualitative data from intranet, focus groups, interviews and PMES results and summarised the top 5 leadership capability gaps in Justice into a Gap analysis business report used to inform content of the new leadership development program.• Research ex Show less
  • Ava Research Pty Ltd
    Marketing Assistant
    Ava Research Pty Ltd Mar 2016 - Dec 2017
    Sydney, Australia
    For 22 months I worked as a Marketing assistant at Ava Research to: - Service current and potential candidates queries and resolve any concerns to maintain and improve our business-customer relationship.- Manage the Brand through updating the company's social media platforms and our email systems (CRM).- Engage in Cold Calling activities to recruit candidates for qualitative research and expand the current database.- Implemented effective screening procedures to ensure… Show more For 22 months I worked as a Marketing assistant at Ava Research to: - Service current and potential candidates queries and resolve any concerns to maintain and improve our business-customer relationship.- Manage the Brand through updating the company's social media platforms and our email systems (CRM).- Engage in Cold Calling activities to recruit candidates for qualitative research and expand the current database.- Implemented effective screening procedures to ensure suitable candidates for qualitative research and provide clients with accurate and valuable data.- Performed general administration work such as taking phone calls, data entry, replying to emails.- Collaborated and communicated in a highly collective environment with a closely knitted team.- Developed and designed advertising content on both traditional and digital media to generate brand awareness.- Work closely with a small and effective team with two-way communication and high collaboration. Show less
  • Kumon Australia & New Zealand
    Junior Tutor & Assistant
    Kumon Australia & New Zealand Aug 2011 - Mar 2012
    Sydney, Australia
  • First Data Corporation
    Year 10 Work Experience
    First Data Corporation Nov 2010 - Dec 2010
    Sydney, Australia

Joy Tan Skills

Teamwork Project Management Analytical Skills Communication Problem Solving

Joy Tan Education Details

Frequently Asked Questions about Joy Tan

What company does Joy Tan work for?

Joy Tan works for Nsw Department Of Education

What is Joy Tan's role at the current company?

Joy Tan's current role is Senior Program Officer.

What schools did Joy Tan attend?

Joy Tan attended University Of New England (Au), Unsw.

What skills is Joy Tan known for?

Joy Tan has skills like Teamwork, Project Management, Analytical Skills, Communication, Problem Solving.

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