Special Project/ Program Manager - Scrum Master / PM – Medicare CMS Quality, RISK, STARS Program­ Plan and manage special Medicare efforts at enterprise and cross functional level­ ­ Manage Agile and waterfall projects within $2.938M budget and aboveLead and mentorManage LEAP intern­ Create Collaboration and cross functional Stake holder engagement ­ Outside Vendor Collaboration­ Critical Program in Florida Blue top 5 Business Strategies to increase STARS, RISK ratings with CMS Data Governance Lead

­ Update Website http://www.dunnscreek.com/­ Learn web tool WordPress­ Work with MXToolbox on black/white lists and upgrade security

­ Manage capital portfolio of >$35m, >200 projects in multiple geographic locations­ Implement Project Management Office and re-implement Innotas Tool­ Process Improvements and Continuous Improvements; write compliance and security policies with InfoSec team­ Ensure execution of in-flight high priority projects and enhancements, including project rescue­ Streamline project management processes and improve communication processes­ Two Direct Reports/ Matrixed management of PMO team/Other PMs/Project Leads

Consultant at FIS for client FNF on data center consolidation effortConsultant at FIS for ABRH and Dairy Farmers clients data center consolidation efforts

Manage the Project ManagersSolve problems, mentor PMs, take PM team to a high performing team, increase adoption of the IT Delivery Process, get results!Move Project Delivery Process to Level 3 in maturity including resource and demand managementIntegrate Agile into Waterfall Project Delivery Methodology

Rescue projects, increase customer / client satisfaction and improve delivery. Build client relationships. ­ Portfolio Management­ Build relationship with key client –ensure client issues are addressed and resolved; rescue projects­ Implement Process Improvements and Continuous Improvements ­ Ensure execution of in-flight high priority projects and enhancements­ Includes client relationship via other projects managed by others­ Build relationship with Business, ensure requirements are correct­ Streamline project management processes and improve communication processes­ Write proposals including Terms and conditions with clients and vendors

-Build relationships – learn client issues and be sure that they are addressed-Proposal and Capture Manager for multi-million dollar proposals-Grow Federal agencies (CMS, DOD, EPA, HHS) customer base and teaming partnerships-Select Team mates and work both prime and subcontract proposals-Implement CRM software and Software to increase PWin (Probability to Win)-Mentor BD Associates and PMO Account Managers to grow accounts-Lead cross functional areas to complete proposals; vendor management-Contact potential partners; discover and explore opportunities-Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending investments-Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals-Close new business deals by coordinating requirements; develop and negotiate contracts; integrate contract requirements with business operations-Protect organization's value by keeping information confidential (Non Disclosure Agreements with partners, vendors, etc.)-Technology expert including SaaS (Software as a Service), IaaS, Cloud solutions, and other solutions-Implement Microsoft CRM module and related processes into Dynamic AX system-Participate as an active member of the senior management team and foster an environment of innovation and co-operation

-Provide sales support in Testing Services and Quality Management to clients-Share best practices and process improvements -Build relationships – learn client issues and be sure that they are addressed-Open business at new customers, managed 6 of the Mega Gamma accounts-Meet & Exceed Sales Quota Goals-Established new Sales in new Mega Gamma accounts-Drive and capture both revenue growth and the expansion of customer base -Develop short and long term sales capture and pricing strategies; Execute tactical sales plans to capture new business and book orders -Develop and report annual sales forecasts and budgets to support the overall company business plan and profit objectives. -Negotiate the terms of strategic business via contracts / proposals that will carry the business forward in a proactive, disciplined way and bring significant value to the company -Implement an effective sales process, which will become the primary tool to drive company revenues and grow the sales effort while keeping management informed of qualified prospects, customers and order status. -Conduct research of competitor pricing, program, and distribution strategies and recommend changes to ensure competitive positioning within industry -Respond to RFPs (to win!)-Road Warrior – global territory (US primary)-Utilize Microsoft CRM

Started up Offshore testing team

Ensure compliance with new IRS regulation to share information on 403B with TPA.

Implemented SOA, Electronic EOB

Rolled out SAP on Nucleus

Project Management of Kamahama Schools and other financial projects

Led Quality Team

Green Field

Sarbanes Oxley Testing at corporate in Houston, New Zealand, and Dandenong AustraliaComplete testing of controlsFostered communication between corporate and the Foreign South Pacific divisions

-Areas of responsibility included application management, application development, testing, and project management for direct reports and offshore team-Problem Solver-Managed Offshore teams, local Omaha team and remote California team-Increased productivity from one ehancement implemented per month with errors to 12 enhancements implemented per month with zero defects; Increased complexity of enhancements delivered; Mediator between inhouse functional departments to ensure successful project completion-Collaborated on new quality team implementation – beta group – set standards for new program-Initiated monthly team lunches to improve morale and increase cohesiveness-Additional Tool selection for project management to supplement inhouse tools-Defined and established standards for design, programming, unit testing, user testing, documentation, responsibility and accountability

Validated Deloitte and Touche Key ControlsDesigned validation test plansGathered supporting evidence

Manage IT from shopfloor to level 5 reporting systems