-Oversees compliance functions including reconcilements, audits, reporting, controls, records management, approvals and opening/closing procedures, ensuring all security procedures are strictly followed. -Supervises, coaches, trains, and develops staff regarding service expectations, policies, procedures, products, systems and banking transactions; conduct performance appraisals and counsel employees accordingly.-Assists the Branch Manager with personnel decisions as appropriate including hiring, scheduling, disciplinary actions, and evaluating performance. Creates branch monthly schedule and manages employee’s vacation and schedule requests. -Ensuring the branch is Audit ready at all times, as well as ensuring the branch goals are met throughout the year. -Crossed trained to complete teller, head teller, banker, and management job duties. Including processing and settling ATMS, and Branch Proof. -Prepares daily, weekly and monthly reports (i.e. potential losses, cash items, sales, etc.); reconcile branch general ledger accounts. Conducting branch sales, security, monthly meetings, and morning huddles.-Ensuring that my team and I are giving excellent customer service at all times. Log and resolving customer complaints and inquiries.

Opening accounts, closing accounts, servicing customers banking needs. Notary Public. Bank teller work, Head teller knowledge, cash handing, referring sales, meeting quarterly sales goals, ATM processing. Customer service, lobby leadership, service calls, sales calls, completing bank training classes and courses.

Accountable for scheduling breaks/lunches, shipping/ordering branch cash, monitoring cash limits, posting over/short errors, daily processing of cash items, training new tellers, referring sales, meeting quarterly sales goals, ATM processing, preforming Official Check/money order & American express audits, giving positive reinforcement, and giving present component of agenda.

Opening accounts, closing accounts, servicing customers banking needs. Notary Public. Bank teller work, Head teller knowledge, cash handing, referring sales, meeting quarterly sales goals, ATM processing, Official Check/money order & American express custodian. Customer service, lobby leadership, service calls, sales calls, completing bank training classes and courses. A member of the Licensed Bank Employee Program, Currently has NYS life accident & health license.

Processing teller transactions, customer service, customer referrals.

Proving excellently customer service, cash handing, keeping the store clean, making raviolis & other food, working the front counter, working in the kitchen, proper Sales conduct, use/cleanness of slicer, handling cold cuts, Use of Deep Fryer & Grill, Cooking, Use of label maker, and Vacuum pack machine.

Cold calling, setting appointments, selling Aflac insurance products.

Proving excellently customer service, opening the store up, cash handing, ordering inventory, working and maintaining Lotto machine and supplies, Working the western union machine, processing money orders, keeping the store clean, managing 3-4 staff members.

Handled marketing, customer support and service, cashiering, incoming/outgoing shipment, opened/closed the store; handled bank deposits. Making sales quotas Marketing of the store; maintenance of store integrity, ordering supplies, upkeep of store.

Promoted to Opening Manager of the newest store on Staten Island. Responsibilities included: interviewing/hiring staff; training and recruiting new employees; scheduling of staff; handling daily bank deposits of up to $30,000, incoming/outgoing shipment; customer support and service, daily inventory, relay and marketing of the store; maintenance of store integrity, ordering supplies, upkeep of store, working the cash register, supervising employees and delegating projects and responsibilities to them by pushing sale of merchandise and for setting goals for them to meet daily quotas. Create, organize and facilitate special events, such as Midnight Launches, for new games when they come out.

Handled marketing, customer support and service, cashiering, incoming/outgoing shipment, opened/closed the store; handled bank deposits. Worked on special promotions and new product launches. Cashiering, restocked shelves and kept store in good working order. Incoming/outgoing shipment, opened/closed the store; handled bank deposits. Worked on special promotions and product launches, Coaching employees, making sure team met sales goals. Promoted to Store manager.

Handled marketing, customer support and service, cashiering, incoming/outgoing shipment, opened/closed the store; handled bank deposits. Worked on special promotions and new product launches. Cashiering, restocked shelves and kept store in good working order. Incoming/outgoing shipment, opened/closed the store; handled bank deposits. Worked on special promotions and product launches. Promoted to Assistant Manager.

Cashiering, restocked shelves and kept store in good working order.

Cashier, stocking of supplies, cleaning, price changing, phone orders for home shoppers, sku checking.