Knowledgeable and dedicated professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company's success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
-
Sales SpecialistUpworkCalabarzon, Philippines
-
Subject Matter Expert- Data AnalystVxi Global Solutions, Llc Aug 2017 - Nov 2019Pasay City Philippines• Produced daily, weekly and monthly reports using advanced Excel spreadsheet functions.• Managed CRM database, including troubleshooting, maintenance, updates and report generation.• Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status. -
Chat Support RepresentativeConduent Nov 2016 - Jul 2017Fourth District Ncr, National Capital Region, Philippines• Resolved technical issues by providing troubleshooting steps. • Handled multiple chats and responded in a timely manner. • Evaluated customer information to explore issues, develop potential solutions and maintain high quality service -
Customer Service RepresentativeIqor Oct 2014 - Sep 2016Cavite Philippines• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.• Provided outstanding customer service by quickly and professionally handling issues.• Verified postings to ledgers to confirm accurate entry and account balances. -
Sales SpecialistGlobalsync Business Solutions Nov 2012 - Dec 2013Cavite Philippines• Established excellent sales ability and strong interpersonal skills with confident andpersuasive approach. • Overcame objections using friendly, persuasive strategies.• Skilled at client management software and computer dialing.
Joy Garcia Education Details
-
Mass Communication/Media Studies
Frequently Asked Questions about Joy Garcia
What company does Joy Garcia work for?
Joy Garcia works for Upwork
What is Joy Garcia's role at the current company?
Joy Garcia's current role is Sales Specialist.
What schools did Joy Garcia attend?
Joy Garcia attended Cavite State University.
Not the Joy Garcia you were looking for?
-
-
Kathleen Joy Garcia
Calabarzon, Philippines -
Joy Garcia
Central Luzon, Philippines -
1metrobank.com.ph -
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial