Joy Ward

Joy Ward Email and Phone Number

Madison Heights, MI, US
Joy Ward's Location
Madison Heights, Michigan, United States, United States
Joy Ward's Contact Details

Joy Ward personal email

About Joy Ward

I have been working in the retail industry since 2002 and have acquired many various retail skills which also include many years of retail management as well.You can read more about my expertise in the industry below. • Key Holder/Management Experience (Since 2005) (About 20 total retail years of experience)• Store Operations - Organize paperwork, Balance registers, Returns, Banking, and maintaining a safe and clean store environment.• Staff Development- Interviews, Delegating, Coaching, Training, and following up on work results. (about 40 employees)• Visual Merchandising - Store setup, Planograms/Schematics, Re-merchandising by reviewing sales records, shopping trends and store flow/aesthetic• Customer Experience Managing - Friendly greeting, knowledgeable assisting, and knowing when to make exceptions• Maintaining efficient maximum sales transactions - always promoting sales, credit cards, add-on’s, coupons, and gifts with purchase• Inventory control - Ordering, Processing shipment, Loss Prevention, Out of stocks, Replenishment, Cycle counts, Handling damaged products, and returns, keeping Shrink low• Worked/trained at 3-4 stores at once

Joy Ward's Current Company Details
Second Hand Trendy Threads

Second Hand Trendy Threads

View
CEO
Madison Heights, MI, US
Website:
bestbuy.com
Employees:
63532
Joy Ward Work Experience Details
  • Second Hand Trendy Threads
    Ceo
    Second Hand Trendy Threads
    Madison Heights, Mi, Us
  • Best Buy
    Apple Mobility Certified Advisor
    Best Buy Oct 2023 - Present
    Michigan, United States
    *I help customers throughout the whole store find solutions to their Tech needs!*I am VPL certified in every department!*I handle Geek Squad Tech Support for cellphones.*I also do truck shipments & planograms when needed.I also promote our store credit card and our My Best Buy Membership Programs.
  • Best Buy
    Sales Advisor/Warehouse
    Best Buy Nov 2022 - Present
    Troy, Michigan, United States
    Sales Advisor• Cashier/Returns/Order Pick-Ups• Educate the customer about our credit card & Total Tech protection plans.• Assist customers in finding out what their needs are.Warehouse• Fulfill customer orders by finding their items on the floor & also wrapping up any ship to home orders.• Put truck shipments away• Execute planograms according to corporate instructions.
  • Second Hand Trendy Threads
    Ceo
    Second Hand Trendy Threads Aug 2014 - Present
    48071
    (This is not something we currently do) My husband and I manage a second hand mom2mom "hobby" in our spare time. We started out participating in our local mom2mom sales around 2014. We loved it so much we decide to do it regularly, treating it like a "business". We take great pride in our hobby by carefully considering each and every 2nd hand piece by keeping up with current trends. We steam/press nearly every piece and come up with creative ways to display our merchandise to better appeal to the customer.
  • The Container Store
    Key Holder Visual Manager
    The Container Store Sep 2021 - Sep 2022
    Troy, Michigan, United States
    Store truck lead: Oversee ALL aspects of unloading and Merchandising the truck.• Plan the Truck Team process to yield the best productivity results and ensure the store is merchandised in a timely manner• Sales Floor Leader: Lead the team during various shifts throughout the week to ensure Customers needs are met and employees are maintaining their zones.• Store Huddles: Talk with staff about goals for the day and upcoming events to ensure we have a successful day/week.• New Product Lead: Oversee new products which includes checking to see when they will arrive, planning when to set those areas in the store, and setting them up according to photograms.
  • Anthropologie
    Senior Customer Associate
    Anthropologie Apr 2019 - Oct 2021
    Troy, Mi
  • Anthropologie
    Customer Service
    Anthropologie Apr 2018 - Oct 2021
    Troy, Michigan
    • CEM (Customer Experience Manager) (delegate the hour & oversee store operations while catering to the customers needs and ensure a friction-less customer experience)• Maintaining current knowledge of fashion trends• Assist customers on the sales floor & in the fitting room• Add-on selling when appropriate• Cash handling (Cashier, Returns)• Visual Merchandising (Organizing & rearranging the sale room to make it a beautiful place to shop!• Inventory control (Damages, Shrink, Cycle Counts/Physical Inventory)• Process shipment• Fulfill & package on-line orders• Clean & Organize the store
  • Boy Scouts Of America
    Webelos 1 Den Leader
    Boy Scouts Of America Sep 2020 - Dec 2020
    Madison Heights, Michigan, United States
    My Husband and I volunteered as Den Leaders for our local Cub Scout Pack
  • Boy Scouts Of America
    Bear Den Leader
    Boy Scouts Of America Sep 2019 - Jun 2020
    Madison Heights, Michigan, United States
    My Husband and I volunteered as Den Leaders for our local Cub Scout Pack
  • Boy Scouts Of America
    Wolf Den Leader
    Boy Scouts Of America Sep 2018 - Jun 2019
    Madison Heights, Michigan, United States
    My Husband and I volunteered as Den Leaders for our local Cub Scout Pack
  • Boy Scouts Of America
    Tiger Den Leader
    Boy Scouts Of America Sep 2017 - Jun 2018
    Madison Heights, Michigan, United States
    My Husband and I volunteered as Den Leaders for our local Cub Scout Pack
  • Home Help
    In-Home Caregiver
    Home Help Dec 2015 - Feb 2018
    At My House
  • The Salvation Army
    Key Holder
    The Salvation Army Aug 2014 - Dec 2014
    Centerline, Mi
    • Open/close the store• Cash handling (Cashier, balance registers, bank deposits)• Store Huddle meetings (about 20-40 employees, Talk with staff about goals for the day and upcoming events to ensure we have a successful day/week.)• Coaching, training, delegating, & discipline if necessary• Visual Merchandising (organizing the racks, and dressing up mannequins)• Pricing & Sales strategy• Clean & Organize the store
  • Family Dollar
    Assistant Store Manager
    Family Dollar Jul 2012 - Apr 2014
    • Open/close the store• Cash handling (Cashier, balance registers, bank deposits)• Visual merchandise the whole store• Inventory control (Damages, Shrink, Cycle Counts)• Process shipment• Assist customers in finding solutions to their needs• Clean & organize the store
  • Ulta
    Key Holder
    Ulta Nov 2010 - Oct 2011
    Chesterfield, Mi
    • Open/close the store• Cash handling (Cashier, balance registers, bank deposits)• Coach & train employees• Process shipment• Inventory Control (returns, damages, shrink control)• Clean & Organize the store
  • Beauty First
    Key Holder
    Beauty First Sep 2008 - Nov 2010
    Rochester Hills, Mi
    • Open/close the store• Cash handling (Cashier, balance registers, bank deposits)• Coach & train employees• Order & Process shipments• Inventory Control (returns, damages, shrink control)• Clean & organize the store• Signage• Visual Merchandise Hair & Beauty products
  • Rue21
    Retail Sales Associate
    Rue21 Apr 2008 - Oct 2008
    Rochester Hills, Mi
    • Assist customers with finding outfits• Sell fragrance• Loss prevention through maintaining a clean and organized store• Visual Merchandise the whole store• Make outfits for mannequins• Cashier.I helped open & set up this location, however it is no longer there.
  • Zale Jewelers
    Seasonal Jewelry Sales Consultant
    Zale Jewelers Oct 2007 - Feb 2008
    Lakeside Mall, Sterling Heights
    • Offer to clean customers jewelry• Sell them jewelry (gemstones, diamonds, gold, etc.)• Meet & exceed goals and quotasI am also DCA Diamond Certified• Offer our Jewelry Protection Warranty plan with all sales• Offer Zales Credit Cards
  • Golden Tan
    Key Holder
    Golden Tan Aug 2007 - Feb 2008
    Madison Heights, Mi
    • Open/Close the store• Balance cash registers/Bank Deposits• Recommend which bed or stand up they should tan in according to their skin type.• Recommend and sell tanning lotion
  • Art Van Furniture
    Furniture Sales Consultant
    Art Van Furniture Mar 2007 - Jun 2007
    Clinton Twp
    • Greeted customers and assisted them in picking out furniture to furnish their home and write up the orders for them• Maintained product knowledge of the sales floor• Met & exceeded quotas• Made sure the floor was properly tagged & presentable
  • Radioshack
    Key Holder
    Radioshack Mar 2005 - Sep 2006
    Farmington Hills, Mi
    opened/closed the kiosk located inside Sams Club, Owned by Radioshack. I sold cellular phones (Sprint, Cingular, T-Mobile), scheduled installs for Dish Network, organized paper work, made the schedule, made flyers, kept track of sales, cash handling.
  • Sears
    Merchandise & Customer Assistance
    Sears Oct 2002 - Mar 2005
    Troy, Mi
    • I worked in the Women's, Junior's, Misses, Petites, and Men's clothing departments• I assisted customers in finding what they needed• Maintained the floor by keeping everything organized and folded• Organized the fitting rooms by putting clothing back on the sales floor where it belonged.• I also replenished the inventory on the sales floor when things were out of stock, or brand new items needed to be put out.

Joy Ward Skills

Merchandising Teamwork Product Ordering Retail Visual Merchandising Microsoft Office Loss Prevention Cash Handling Retail Sales Shrinkage Customer Service Inventory Management Word Excel Photoshop Problem Solving Social Media Team Building Supervisory Skills Coaching Customer Satisfaction Windows Shipping/receiving Inside Sales Staff Development Profit Maximization Cycle Counting Multi Tasking Flexibility Schematic Interviews Time Management Inventory Control Sales Store Operations Apparel Management Pos Store Management Planograms New Store Openings Cashiering Big Box New Store Development Associate Development Driving Results Merchandise Planning Profit Department Stores Leadership

Joy Ward Education Details

Frequently Asked Questions about Joy Ward

What company does Joy Ward work for?

Joy Ward works for Second Hand Trendy Threads

What is Joy Ward's role at the current company?

Joy Ward's current role is CEO.

What is Joy Ward's email address?

Joy Ward's email address is sk****@****hoo.com

What schools did Joy Ward attend?

Joy Ward attended Strayer University, Wayne State University, Hazel Park High School.

What are some of Joy Ward's interests?

Joy Ward has interest in Natural/organic Beauty Products, Spending Time With Family, Art, Computer Games, Music.

What skills is Joy Ward known for?

Joy Ward has skills like Merchandising, Teamwork, Product Ordering, Retail, Visual Merchandising, Microsoft Office, Loss Prevention, Cash Handling, Retail Sales, Shrinkage, Customer Service, Inventory Management.

Who are Joy Ward's colleagues?

Joy Ward's colleagues are Shwan Usa, Ирина Наумова, Kaleigh Ruddell, Marie Wyatt, Ryan Torres, Leo Mansour, Elizabeth Portner.

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