Joy West Email and Phone Number
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As an Operations and Supply Chain professional with a military background, I thrive on solving complex problems and delivering innovative solutions that meet client needs. With experience in supply chain management, project management, and inventory and capacity planning, I have consistently delivered results that have positively impacted the bottom line. My passion lies in identifying gaps, formulating strategic actions, and finding creative solutions where no solution existed before. My dedication to increasing efficiencies and productivity has not only brought added value to projects but has also led to 'aha' moments for those I work with.
Gxo Logistics, Inc.
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Project Manager Iii, Enterprise PmoGxo Logistics, Inc. Jul 2024 - PresentUnited States
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Operations Project ManagerImplus Sep 2020 - Mar 2024Clayton, North Carolina, United States• Led a cross-functional team in designing and implementing a comprehensive project plan that resulted in our warehouse achieving a flawless 100% pass rate during a rigorous Current Good Manufacturing Practice (cGMP) audit.• Authored detailed Standard Operating Procedures (SOPs) essential for cGMP compliance, streamlining processes, and ensuring consistency across three distribution centers and two offsite storage facilities.• Spearheaded initiatives to enhance operational efficiency and process improvements on a primary production line, resulting in a 22.9% increase in eaches processed per hour. Successfully reduced labor costs by 76.9%, driving operational excellence in labor efficiency.• Designed and implemented strategic layouts to maximize storage capacity, emphasizing operational efficiency and space utilization in the distribution center (DC) as well as offsite storage facilities. Orchestrated the targeted movement of over 5,150 pallets in less than six weeks, avoiding gridlock and optimizing warehouse space.• Led the successful rollout of RFID labelling for multiple high-volume retailers, achieving operational excellence and accuracy in inventory management.• Created a tool to facilitate consistency in receiving and palletizing across DCs, resulting in greater inventory accuracy and space optimization by standardizing stacking patterns and assisting the receiving team leadership in resource planning.• Achieved a 42.8% reduction in chargebacks from FY22 to FY23 through strategic process improvements, demonstrating a commitment to operational excellence -
Master Mask MakerHome Mar 2020 - Sep 2020Raleigh, North Carolina, United StatesAfter being laid off as a result of COVID-19, I made good use of my time at home, making over 2,400 masks. Making face masks for front line workers and my local community truly became a labor of love!
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Project ManagerTompkins International May 2019 - Mar 2020Raleigh-Durham, North Carolina Area• Managed multi-disciplinary teams with a focus on operational excellence to onboard new customers onto the Tompkins Fulfillment Services network.• Utilized PMO software to plan and manage system integrations to proprietary technology platform and physical movement of inventory into warehouses, including user acceptance testing.
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Operations And Fulfillment ManagerCes Mail Communications, Inc. Aug 2000 - May 2019Raleigh, North Carolina, United States▪• Led and managed a team of 30 and oversaw day-to-day operations with a strong focus on process improvement, lead time reduction, and efficient inventory storage.• Spearheaded various projects to streamline processes, including those supporting critical National Institute of Health clinical studies. Responsible for managing clinical inventory for large-scale distribution efforts to support The Sister Study (over 50,000 enrolled) and the The GuLF Study (33,000 enrolled)including GMP oversight of 100K labelled kits and their components.• Designed and printed clinical labels including secondary container labels, kit labels, and shipper/packer labels. Developed labelling strategy and implemented labelling processes for a team of production associates.• Maintained end to end supply chain including demand signals, kit inventory, and inbound and outbound lot genealogy, ensuring clinical supply continuity.
Joy West Skills
Joy West Education Details
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Satellite Systems Operations
Frequently Asked Questions about Joy West
What company does Joy West work for?
Joy West works for Gxo Logistics, Inc.
What is Joy West's role at the current company?
Joy West's current role is Operations and Supply Chain Expert | Problem Solver | Veteran | Passionate about Efficiencyand Strategic Planning.
What is Joy West's email address?
Joy West's email address is jo****@****ail.com
What is Joy West's direct phone number?
Joy West's direct phone number is +191921*****
What schools did Joy West attend?
Joy West attended Community College Of The Air Force, Syracuse University.
What skills is Joy West known for?
Joy West has skills like Shipping, Process Improvement, Project Management, Forecasting, Team Leadership, Budgets, Marketing, Sales, Microsoft Excel, Manufacturing, Trade Shows, Marketing Strategy.
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