Joy White Email & Phone Number

United States

Mclean, Va, Us

Philadelphia, Pennsylvania, Us

• Business owner of digital end-to-end OTC benefits solution for a $30M portfolio comprised of large health plan accounts. • Own financial performance and P&L management of Payer 3P OTC business to drive 10%+ annualized EBITDA.• Charged with expanding footprint within existing accounts and new business development.

Emeryville, California, Us

Eko is elevating the way clinicians detect and monitor cardiac and respiratory disease by bringing together advanced sensors, patient and provider software, and AI-powered analysis. Its FDA-cleared platform is used by tens of thousands of clinicians treating millions of patients around the world, in-person and through telehealth.

New York, Us

LetsGetChecked is a virtual care company that allows customers to manage their health from home, providing direct access to telehealth services, pharmacy, and laboratory tests with at-home sample collection kits for a wide range of health conditions including Sexual Health, Cholesterol, Diabetes, Thyroid, Coronavirus (COVID-19), and more. Founded in 2015, the company empowers people with the care they need to live longer, happier lives. Today, LetsGetChecked is a leader in healthcare innovation with an end-to-end model including manufacturing, logistics, lab analysis, affiliated physician support, and prescription fulfillment, which provides a seamless user experience and a convenient, reliable and secure healthcare experience.• Led, built and drove the Customer Success function in the development and execution of client lifecycle management processes for a team of Client Success Managers within a high-growth digital health tech start-up.• Charged with conceptualization and creation of Strategic Account Plans by vertical, account expansion and retention strategy.• Conducted implementation, onboarding and program deployments for new clients.• Collected client technical requirements for build and project prioritization.• Synthesized customer feedback and collaborated with Product, TechOps, Data Science and Engineering Teams to continuously improve the platform and validate new features.

Brentwood, Tn, Us

naviHealth partners with health plans, hospital systems, at-risk physician groups, and other healthcare providers to manage post-acute care as part of value-based care programs. Through our proprietary technology platform, we utilize evidence-based protocols and dedicated clinical staff to quantitatively track patient recoveries, manage hospital discharges, reduce readmissions, and support efficient clinical decision making.

Waltham, Ma, Us

UpToDate®, part of Wolters Kluwer Health, is an evidence-based, physician-authored clinical knowledge system which clinicians trust to make the right point-of-care decisions. With more than 6,000 world-renowned physician authors, editors and peer reviewers – we use a rigorous editorial process to synthesize the most recent medical information into trusted, evidence-based recommendations that are proven to improve patient care and quality. More than 600,000 clinicians in 149 countries and almost 90% of academic medical centers in the U.S. rely on UpToDate, and more than 30 research studies confirm UpToDate’s widespread usage and association with improved patient care and hospital performance, including reduced length of stay, adverse complications and mortality.Our team helps clinical leaders achieve their goals of incorporating evidence based practices, improving patient outcomes, physician satisfaction, EMR adoption and improving the efficiency of care delivery across the healthcare delivery system.

Costa Mesa, Ca, Us

•Responsible for achieving hospital and health care provider client growth/retention through education on software product integration.•Facilitate effective HIT Revenue Cycle Solutions and Clinical Orders SaaS product demonstration training on-site and via Webinars for super users, end users and client management teams to ensure clients are achieving maximum benefit of Passport interoperability tools. • Manage user acceptance testing process, including timely identification, triage and resolution of problems to ensure go-live date is not impacted.• Review client set-up prior to user acceptance testing, including verification of user and payer mappings, admin permissions, etc.• Verify project documentation accurately reflects client specifications.• Consult with client prior to training to review client expectations and goals of training, current client challenges, additional product offerings, available payers, upcoming upgrades and potential competitor threats.• Provide comprehensive product expertise for product upgrades and product testing.• Work with product teams to validate new functionalities meets business needs.• Effectively communicate with internal Development and Technical Support staff to resolve issues; bridge the gap between user perspective and technical IT perspective.

Hartford, Connecticut, Us

Managed Aetna's Professional Employer Organization (PEO) client sales and training efforts throughout the West and Southwest regions. Worked with client and consulting partners on renewal strategy, implementation and training.