Joy Carpenter Email & Phone Number

Austin, Texas, Us

• Implemented, analyzed, and optimized innovative marketing strategies and necessary changes to ensure customer acquisition, retention, and growth• Managed content calendar; produced and published marketing content and materials; wrote and sent monthly e-newsletters on behalf of 17 agents; created quarterly market reports; designed and mailed monthly postcards; designed graphics and flyers for agents; designed ads and executed advertising campaigns - online and in printed publications• Engaged hundreds of social media users with countless comments, direct messages, and reactions; replied to all Google reviews• Grew followership on Instagram from 1350 to 1901, on Facebook from 1335 to 1585, and increased website views from an average of 100 per day to 1,130 per day• Helped stage properties• Advised agents regarding their individual social media accounts• Planned and executed events• Designed SEED apparel and promotional materials• Key Holder• https://joyadelecarpenter.weebly.com/seed.html

Midland, Texas , Us

• Created Social Media profiles on all relevant platforms; created social media calendar and posted engaging, original content, including photos, videos, graphics, memes, and gifs; replied to comments and messages quickly• Designed, wrote, and created communications collateral (digital and print) for advertising, marketing, and recruiting purposes, including website copy, monthly e-newsletters, and job advertisements• Drafted and edited legal documents, including Acquisition Opinions, Drilling Title Opinions, Division Order Title Opinions, demand letters, divorce petitions and counter petitions, etc.• Identified advertising opportunities and secured advertising for certain divisions of the law firm• Planned events: new employee welcome lunches, firm dinners, happy hours, parties, and annual high-profile conferences; identified and secured sponsorships for events• Handled contract negotiations and relationships with key external vendors, partners, and agencies• Coordinated communication and activity between departments• Engaged in various aspects of client care• Managed the office and created a warm, welcoming environment• Prepared expense reports and vendor invoices for submission to finance department

Pewaukee, Wi, Us

• Managed the office and inspired everyone to make it a marvelous day!• Designed and created communications collateral (digital and print) for marketing purposes• Actively initiated and contributed to social media marketing efforts• Coordinated communication and activity between departments• Managed Chief Loan Officer’s email and schedule; made reservations and booked travel arrangements• Developed, managed, and utilized CRM (Salesforce & Surefire)• Planned events and catering: “mastermind breakfasts,” realtor breakfasts, monthly team lunches, monthly company happy hours, birthday celebrations, client appreciation events, etc.• Ensured excellence in various aspects of client care – i.e., hand-written notes, personalized emails, thoughtful gifts, client-appreciation events, etc.• Organized and completed numerous projects (marketing & operational) within set standards and time frames• Prepared expense reports and vendor invoices for submission to corporate office• Key Holder• https://www.joyadelecarpenter.weebly.com/waterstone.html

Pewaukee, Wi, Us

Developed, managed and utilized two CRMs (Salesforce & Surefire), including creating custom fields and processes, building reports, email distribution lists and email templates, managing data and sending mass emailsEngaged in various aspects of client care, including emails, postcards, handwritten notes, gifts, etc.Created communications collateral (print and digital) for marketing purposesOrganized and completed numerous projects (marketing & operational) within set standards and time frames; constantly adjusted priorities to meet deadlines while balancing multiple assignmentsOrganized meetings and events, coordinating communication and activity between all parties involved - scheduling, catering, preparing marketing materials, emailing event invitations, and disseminating meeting notices and other key informationManaged email and calendar for Branch ManagerCoordinated travel arrangementsManaged groceries, office supplies, office equipment, and the inbound/outbound flow of mailings and packagesPrepared expense reports and vendor invoices for submission to corporate officeDemonstrated strong problem solving and critical thinking skills with great attention to detail and excellence in the execution of fundamental administrative dutiesGenerally managed the office and inspired everyone to make it a great day!Key HolderFor more details, please see: http://www.joyadelecarpenter.weebly.com/waterstone.html

Philadelphia, Pa, Us

Missouri City, Tx, Us

• Designed and executed recruitment strategy, including budget, creative, social media, advertising, preliminary screening, tracking, and internal communication with executive staff; resulted in more prospects than any previous effort, and at least one key hire to date• Wrote, proofed, and edited a variety of communications content• CRM setup, configuration, technical management, and training• Planned events, including staff gatherings, board retreats, conferences, Christmas parties, and banquets; booked facilities, catering, and occasionally travel• Performed other duties and special projects as requested • Key Holder

Houston, Tx, Us

• Provided backup support and administrative assistance to President/CEO and Operations Manager • Answered phones, directed calls, collected and distributed mail, ordered meals, scheduled deliveries, made bank runs, and maintained office cleanliness standards and supply levels• Prepared for communications training seminars: verified guest lists, printed and organized documents and materials (name tags, place cards, hand-outs, training materials, lunch order forms, etc.), set up kitchen and conference room • Greeted seminar attendees, escorted them through the office, visited with them, and made them feel welcome • Entered client data into CRM in order to maintain up-to-date records • Consulted on social media • Performed other duties and special projects as requested • Key Holder: Opened and closed office

Cat Spring, Tx, Us

• Built relationships, told stories and enjoyed engaging dialogue with really cool people - online and off• Collaborated with CEO, Design Director, and National Sales Manager to orchestrate rebranding initiative; evaluated all marketing projects to ensure results and brand alignment • Spearheaded company’s first social media strategy; conceptualized and crafted on-brand, sharable content to gain awareness, thought leadership, buzz, and affinity with target audiences on Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+, Reddit, and company blog• Wrote press releases, product descriptions, and all other marketing copy; secured media coverage in both online media and traditional print publications within industry - i.e., Interior Design Magazine, MyResourceLibrary, Interiors & Sources, Designer Pages, Archiexpo, etc. • Conceived and generated email marketing campaigns: set up and managed iContact; wrote email copy; sent monthly messages to 20,000+ contacts; superb open and click-through rates• Served internally as liaison between sales representatives and creative team, and externally between company and designers, sales reps, dealers, manufacturers, etc. • Set up Salesforce CRM to manage data, capture leads, grow relationships, and help maximize sales• https://www.joyadelecarpenter.weebly.com/nevins.html

Missouri City, Tx, Us

• Established Mars Hill's social media presence: set up and maintained Facebook,Twitter, Pinterest, and LinkedIn accounts• Created content calendar; delivered original content daily • Improved ranking of MHP sites through search engine optimization across various channels • Daily monitored and engaged in online conversations in order to foster a positive community vibe and add value to the social experience• Researched music and video footage for productions• Planned events, including staff gatherings, board retreats, conferences, Christmas parties, and banquets; booked facilities, catering, and occasionally travel• Performed other duties and special projects as requested • Key Holder

Philadelphia, Pa, Us

JOY of Many Trades...• Created personal shopping experiences: provided image consulting, helping clients discover their own personal style by building a wardrobe to enhance their unique appearance and lifestyle• Maintained detailed profiles on over 200 customers, with whom I consulted regularly • Coordinated in-store events• Styled and produced numerous fashion shows, both in-store and at outside venues • Trained new hires• Consistently met or exceeded sales goals

The Austin Social Innovation Hub exists:• To facilitate and foster cross sector collaboration in order to aid the support and advancement of social innovators• To incubate, empower, and promote ventures that not only make a profit but also create high impact solutions to social problems

Austin, Tx, Us

• Hosted panelists and musicians, tech geeks, music lovers, and entertainment seekers aplenty at SXSW's annual, international conference held in Austin, Texas• Managed the performance schedule and stage crew at one of the official SXSW Music venues• Served as a liaison between the SXSW Staff, venue, and performers

Los Angeles, Ca, Us

• Successfully launched marketing plan of new product, the Wrap Boot; engaged in all areas of roll-out, including brand development, marketing, visual merchandising, content calendar, budget forecasts, expense reports and promotional materials• Co-designed and merchandised the first TOMS Pop-Up Store; successfully generated exposure and traffic by planning, promoting and hosting inspirational community events (educational seminars and Q&A sessions, documentary screenings, promotional parties and TOMS shoe sales for students and young adults interested in being the change they wish to see in the world)• Developed and implemented marketing strategy and social media campaigns, resulting in multi-channel brand visibility and brand advocacy; strategized and booked a national promotional tour, securing sponsorships and volunteers• Created point of purchase displays used in hundreds of stores and tradeshows nationwide• Interviewed, hired, and coached campus representatives and brand ambassadors• https://www.joyadelecarpenter.weebly.com/toms.html

Mandeville, Louisiana, Us

• Led team in day to day operations, including service, sales, inventory, store presentation, team building, and cultivating customer relations• Hosted live music and wine testing events to enhance customer experience and build community

Huntsville, Al, Us

• Visually communicated brand story: managed floor layout, product placement, and all merchandising displays to create a warm and engaging environment, which guided customers' browsing and maximized volume • Managed daily store operations; coached associates on register and inventory controls, visual merchandising standards, and company policies and procedures • Actively engaged customers with empathic conversation and quality service; established personalized connection, which encouraged feedback and repeat business• Assisted in the development and implementation of direct marketing campaigns • Key Holder: responsible for opening, closing, bank runs, etc.

• Designed table displays and party décor; managed their assembly • Assisted in menu planning and food and beverage preparation, presentation, and service, resulting in exceptionally memorable events• Key Holder

• Conducted in-depth consultations with clients to learn their desires, set goals, and determine the necessary course of action for their household renovations• Prepared and executed projects, such as paint preparation, wall texturization, faux painting, hand painted images, fixture attachments, etc.; gained familiarity with numerous textiles and materials, power tools, and basic construction / installation techniques

Austin, Tx, Us

• Assisted in idea generation, research, writing, editing, and composition of "Introduction to World Philosophy: A Multicultural Reader": https://global.oup.com/ushe/product/introduction-to-world-philosophy-9780195152319?cc=us&lang=en&

• Wrote and taught original curriculum in multiple subjects • Conducted one-on-one tutoring and mentoring programs for underperforming students • Planned and led various university events and field trips• Served as Master of Ceremonies for several functions

Bachelor Of Arts, Religious Studies And Philosophy

Education record

Education record