Joyal James Email & Phone Number

Toronto, Ontario, Canada

• Market Analysis: Conducted in-depth market research and competitor analysis to identify key market trends and inform strategic decision-making process. • Media Planning: Manage the process of planning and executing paid campaigns across 4+ different media channels, such as Paid Social, SEM, Email, as well as Traditional Media (Radio and OOH). • Discrepancy Resolution: Efficiently processes media invoices, discrepancies, and vendor invoices, ensuring timely input, clearing, and issuance with 98% accuracy. • Presentation Skills: Manage media planning cycles, from preparing and presenting plans to coordinating analyses and optimization recommendations. • Analysis and Insights: Analyze campaign performance to provide insights and optimizations across campaigns and provide recommendations for improving KPIs.

Toronto, Ontario, Canada

• Detailed Reporting: Create daily, comprehensive reports on incidents such as tenant complaints, fire alarms, and medical or police calls, showcasing strong attention to detail. • Resident Interaction: Regularly engage with 30-50 residents and stakeholders, addressing diverse problems and inquiries related to building issues, noise complaints, and fire alarms. • Effective Communication: Liaise between management and property stakeholders, external vendors conveying essential information via email, phone calls, and in-person meetings. • Identified Repair Needs: Detected and addressed various instances of potential safety hazards, such as sharp edges or unstable furniture. Minimized emergency repairs by proactively identifying repair requirements saving 20% in maintenance costs. • Inventory Management: Reduced instances of supply shortages by proactive restocking. Minimized downtime due to unavailable supplies, resulting in a 10% increase in productivity.

Mumbai, Maharashtra, India

Mumbai Metropolitan Region

Digital And Content Marketing

Master Of Management Studies, Marketing

Bachelor Of Management Studies, 3.4/4

The course was helpful in gaining in-depth understanding of a multitude of managerial or business-related concepts, including accounting.

High School Diploma, Science

Strategic Marketing

Course helped with a foundation in marketing, with a focus on the examination and application of Customer Relationship Marketing (CRM).