We are Fixers Group, an event production company based in Amsterdam. An ad agency or a brand is often looking for event professionals to translate their brand values into something feasible. This can be the launch of a new product, a campaign or even an internal corporate event. We specialize in live communication; creating activations and brand events on an international level, transcending target groups, international borders and marketing disciplines.Unlike other production companies we think from the brand with the main objective to create valuable and sharable content, every time again. We truly believe that experiencing the brands'​ core values is much more than just an experience during an event. Fixers is well known as the leading force behind major campaigns, made possible because we have realized an extremely quick turnaround while maintaining the desired quality.Dedication and honesty enable us to create work we are proud of with both clients as suppliers who have been with us from the very beginning. We always look for companies who share our broad vision on brand content, a bold attitude and a winners'​ mentality.

- Onboarding new partners by training them to use all of our tools and make them confident with our system. - Providing support and encouragement for partners to help them grow, inspire them and digitise their business.- Collect online data which is important for partners in order to help them grow.

- Answer incoming calls, mails, text messages and social media messages.- Take care of customers questions, complaints or help to change their bookings at salons.- First contact with salons (partners) about bookings or our online booking system.- Rapport special queries and problems with our system to the right departments.

- Audit purchase receipts.- Start VAT reimbursement requests for international travellers, expats and NATO military. - Daily answering incoming phones and mails. - Telephone approach to new potential partner shops and explain them the VAT reimbursement process. - Handle all incoming payments of partner shops (reclaimed VAT).

- Welcome travellers at the service desk at Schiphol Airport and help them start the process of VAT reimbursement for their purchases in the EU. - Audit the travellers receipts.- Inform and assist travellers at the start of their VAT reimbursement process.

- Responsible for the VAT reimbursement process for international travellers, expats and NATO soldiers for their purchases within the EU.- Responsible for the operational planning of the VAT reimbursement process > set targets, manage and support the team, create working schedules and onboard new colleagues. - Identify problems and solve them with or for the team. - Responsible for classified outgoing mail and sending promotional material to partners. - Manage and help the team performing their roles within the company. Motivate them every day!- Handle all the administrational work within the company.- Responsible for daily huddles and weekly meetings.