Joy Ann Sl Email and Phone Number

• Assist the Assitant F&B Retail Manager in overseeing and ensuring daily smooth Salon and Boutique operations• Responsible for ordering of goods and supplies, receiving and checking of inventory of goods and supplies• Responsible for offering a friendly and efficient services to all guests• Process guests orders to ensure that all items are prepared and served promptly• Assists in setup and clear down of the front and back of Salon and Boutique operations• Ensure food safety regulations are minimum followed as according to NEA’s policy• To ensure neatness and cleanliness of service ware• Promote and sell our range of food and beverage items and products to walk-in customers• Perform demonstrations of products• Attending to customers needs, complain and enquiries• Handling of cash, POS System and report of take-in cash when in duty• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for• To provide guidance, coaching and mentor of new joined service staff

• Greets and serves customers; maintains acceptable levels of customer service; receives complaints or concerns and refers to management staff• Acts as guest relations officer and performed during show time• Takes food and beverage orders from patrons, answers questions regarding prices, substitutions, quality or quantity of menu items, and availability of menu items• Cleans counters, shelves, and equipment; mops and vacuums floors; cleans up spilled food and drinks; bus tables and dining areas as needed.• To respond pro actively to guest queries, ensuring that appropriate action is taken in absence of the Senior/Assistant Manager.• Performs other related duties as assigned.