Joy Mary Baltao Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Working closely with NRMA Roadside's leadership team to drive operational efficiency and improve margins by identifying, analyzing, and implementing strategic business initiatives. Currently focusing on enhancing performance beyond daily operations, collaborating with key stakeholders to deliver process improvements and optimise business functions..

Sydney, New South Wales, Australia

Working directly under the GM of Finance to instill a continuous process improvement culture to all of SIXT. Conducted end-to-end cross-functional business process workshops with stakeholders to capture the "As-Is" current state, identify opportunities, create the "To-Be" future state, and support the implementation to realize benefits.

Makati, National Capital Region, Philippines

Working directly under the Chief Operating Officer (COO) and the Director of Operations to implement company-wide process improvement projects that improve the efficiency of the business.

Citigroup Centre 2 Park St.

Part of the Process Simplification Program which had Industrial Engineers understand processes and introduce opportunities for improvement within a three-week timeline.Managed process documentation, understood "As-Is" processes, redesigned "To-Be" processes, and tracked benefits of implementation.

Manila, Philippines

Designed business methods, process maps, and performed re-engineering on current procedures using Six Sigma methodologies