- Support the learning objectives of the intermediate art students;- Promote a warm and positive learning environment;- Interact with up to 20 students, some of which neurodivergent, aged 9-18 per hour;- Learn the necessary skills on-the-job with minimal direct training;- Maintain accurate attendance logs;- Create at least one lesson plan per week;Prepare for the annual student exhibition:- Make invitations for parents and prepare attendance roster;- Confirm or update student information;- Size and cut frames for student artwork;- Collect and frame student artwork.Reason for leaving: I moved to The Netherlands to pursue a master’s in art education!

RESPONSIBILITIES:- Perform the six-part "Pressed Experience," receiving a perfect score on all Secret Shopper evaluations;- Drive sales by asking questions and recommending products based on guest needs and preferences, informing guests of new flavors, offering samples, and giving honest opinions;- Meet, and often exceed, the daily loyalty program sign-up goal to boost guest retention; - Maintain an impeccably clean store both front and back of house;- Perform opening, midday, and/or closing duties. Tasks include accurately handling cash, recording sales, cleaning and restocking, recording inventory and temperatures, (re)filling or emptying sample carts, setting the alarm system, etc.;- Maintain an accurate end-of-day inventory record to ensure accuracy of delivery orders;- Practice FIFO and keep track of expirations to minimize shrinkage;- Remove damaged, incorrectly-labeled, and bloated bottles from circulation to maintain company standards;- Assemble beautiful açaí bowls in accordance with company proportion guidelines;- Become a product expert in order to answer questions about nutritional content, flavor profile, allergies, etc.CUSTOMER SERVICE:- Memorize the orders of regular guests to make their routine visits effortless and enjoyable;- Balance in-store demands with online orders to minimize guest loss and increase satisfaction through use of effective time management;- Communicate with a variety of guests, including those with a limited knowledge of English, French speakers, Deaf persons, and children.TEAMWORK:- Divide tasks based on strengths when working with a second employee;- Support and complement coworker’s efforts as dynamic duos, such as by using our opposite palettes to appeal to customers as honest and trustworthy.LEADERSHIP:- Train new employees;- Run the store in the long-term absence of a manager;- Prepare paperwork with notes for the upcoming month.Reason for leaving: I moved to The Netherlands for a master’s degree!

- Perform a variety of customer service-oriented tasks and roles to ensure guests are well-informed on policies and procedures, feel welcome, and have a memorable experience;- Enlightened curious guests during the Immersive Van Gogh exhibition thanks to my background in French language and art history with specific research interests in Japanism, of which Van Gogh is an under-appreciated example.Recognitions:- Received two "Impressions" on Paylocity (the company’s chosen communication app) from supervisors for outstanding customer service and communication;- Selected by management to remain on the Van Gogh team following a drastic cut of 2/3 the staff;- Nominated by coworkers for Employee of the Month three months in a row;Reason for leaving:I moved to France to pursue an education in art!

- Set up and take down lighting, projection screens, trusses, scaffolding, wiring, etc. in accordance with my strengths, capabilities, and interests for various corporate and theatrical events;- Described as a "shining star" within the first four gigs.

- Maintain the physical appearance of the Drug/GM department at an exceptional level (conditioning);- Sort products in new shipments by aisle to improve efficiency;- Quickly and accurately restock the department while maintaining appearance;- Provide excellent customer service, including greeting every nearby guest, suggesting products, assisting in finding products, etc. Regular customers, especially InstaCart shoppers, specifically seek me out for my aid. Additionally provide assistance for ClickList personal shoppers to improve order fill rate;- Diligently replace price tags (file) in the department on a weekly basis, maintaining exceptional appearance.Other:- Adjust order schedules by scanning "lows and holes" as needed;- Mark down lightly damaged or excess product for quick selling as needed;- Following a department reset, discovered inventory balances were incorrect in multiple sections and adjusted them to reduce unnecessary shipments and excessive back stock accumulation.Reason for leaving:Wanted to increase hours at Lighthouse Immersive since it aligns more closely with my career interests (Japanese-influenced European tech art).

Retail:- Overhaul the retail section to accommodate more merchandise in more attractive and organized layouts;- Manage inventory by receiving, packaging and pricing, updating POS and website, merchandising, conditioning, dusting, and counting products on an ongoing basis;- Maintain full displays of drinks and snacks for customers; - Assemble new furniture as needed, such as display racks for retail;- Post photos and videos of cats and retail products on various social media platforms, such as Instagram and TikTok.Customer service:- Provide basic customer service by checking in customers and explaining lounge rules, as well as answering the phone;- Excel in customer service by following up with customers after their visit and answering questions.Tasks:- Perform opening and closing duties related to cat cleanliness;- Board cats and send daily postcards with photos to the parents;- Troubleshoot and attempt to correct technical issues, such as reconnecting speakers, resetting outlets, etc.Reason for leaving:The health of my own senior cat was in decline so I wanted to devote more time and effort to her needs. She resumed normal behaviors within several weeks.

Accomplishments:- One of the few crew cross-trained on FOH, BOH, and Line;- Received three shoutouts from management for great attitude and hustle as a hostess, as well as numerous Spotlight Rewards for going above and beyond when the store is exceptionally busy.Versatility:- Multitask in a fast-paced, dynamic environment consisting of staff and customers;- Improve efficiency by alternating between roles as needed to decrease customer wait times and best serve the needs of the store;- Train new crew on most positions, sharing tips and tricks, demonstrating ideal procedures and explaining potential problem circumstances, and instilling a high level of performance and ethics; also cross-trained an incoming superior.Dedication: - Report unusual circumstances (strange smells, faulty lights, suspicious ingredients, etc.) to management, ensuring issues are fixed promptly so customers have the best experience possible;- Support and encourage fellow crew members on an emotional level to improve and maintain morale;- Complete routine checklists with diligence without being asked to reduce excess payroll costs.Tasks:- Host: Manage the flow of guests by balancing walk-ins, waitlists, and reservations, and communicating with servers and management as needed; - Server: Cater orders to meet and exceed the needs of guests, answer in-depth questions concerning ingredients and recipes, and ensure kitchen is informed of allergies;- Prep and Line: Follow all recipes quickly and closely, maintain a clean environment, and adhere to all labeling and dating standards;- Dish: Clean customer and prep dishes quickly, effectively, and in an organized manner;- Perform opening or closing duties when scheduled, or assist with finishing opening or pre-closing.COVID-19:- Routinely sanitize high traffic areas of the store to ensure customer safety during the Covid-19 pandemic;- Enforce store policies in alignment with enhanced safety measures.

- Maintain a clean and presentable storefront as well as a clean and organized kitchen;- Reduce waste by personally recycling packaging in the absence of a reliable infrastructure; - Shorten customer wait times by explaining ordering options, categorizing toppings for an easier selection, and giving suggestions based on customer preferences;- Ensure a steady supply of fresh product by making judgement calls to bake new trays of cinnamon rolls or prepare new batches of dough;- Provide excellent customer experiences, particularly to children.Reason for Leaving:In March 2020-- the onset of the COVID-19 pandemic in America--, the employer made the difficult decision to permanently close the store after losing hope of receiving a government loan.