Sound understanding of customers organisational structure in managing customers. Provide solutions to resolve customer challenges. Customer stake holder and influencer mapping. Increased sales revenue by 20% through existing customer and new business.

• Conceived and established restaurant in Singapore serving fusion food • FY 2019-20 turnover of the company was SGD1.25million, with a pre-tax income of SGD225K• Company had a staff strength of twenty employees

• Managed IT infrastructure projects related to Data Centre migration, and branch relocation - Managed multi-million complex projects including SAP implementation and migration to higher versions for different domain customers, Bank, Chemical etc.. - Client contract management and delivered projects within the budget and timeframe. - Handling of Incident, change and problem management and identifying of risks and mitigation process. - Rallied team of more than 20-member including onsite and off-site Tech support (Global Delivery Centre & Local teams). - Stakeholder and Vendor management• Managed enterprise application rollout of SAP for a major multi-national company. - Validating the project technical deliverables through SME - Fill technical skill gap - Risk management - Project governance

• Reduced operation cost through Data Centre consolidation, while keeping the regulatory and disaster recovery objectives intact.• Implemented SAP R/3 within the stipulated timeframe.• Achieved cost reduction of 15% for the customer through various initiatives• Managed client relationship and increased the business from SGD 30 million to SGD 45 million

• Managed Oracle DB, AIX, and associated storage and network• Provided training to the end users in the management of Oracle DB• Implemented backup and recovery, and conducted annual DR testing

• Managed UNIX cluster servers (Sequest NUMA-Q) with Oracle RDBMS.• Worked with application development team to ensure smooth implementation of new projects/applications.

• Managed AIX, Oracle DB• Managed network connectivity between HDB Novell LAN and 19 Town Councils IBM RS/6000