Dedicated, ethical professional in customer service and account retention with emphasis on customer satisfaction while maximizing profit. Working with and retaining top tier clients by building strong confidence and trust with clientele. I have maintained consistent growth of my skill set over years of service and dedication. As companies I have worked for in the past have downsized, I have used the opportunity to expand my knowledge of products, costs, profits and responsibilities. I am always open to learning and growing my abilities as individual.I've learned that communication is key with clients during relationships that lasted over a decade of industry experience .